What is travelagewest.com?

travelagewest.com is an on-line resource and community for travel agents and other travel industry professionals. The site provides its exclusive members with daily news, destination and cruise features and more.

How do I become a member?
The first time you access an article or any section of travelagewest.com you will be prompted to register.

What does it cost to become a member?
Membership in travelagewest.com is free.

Do I have to subscribe to TravelAge West to join travelagewest.com?
You don't have to be a TravelAge West subscriber to join and enjoy travelagewest.com.

Is travelagewest.com just TravelAge West on the Internet?
Not really. First and foremost, travelagewest.com is a community of professionals with common business interests and goals. The site offers interactive opportunities, plus news and resources to keep its members informed and on top of their business. travelagewest.com's content is adapted from the pages of TravelAge West, but the site publishes the content on a different production schedule, and retains it in a permanent, keyword-searchable archive.

What kind of hardware and software do I need to access travelagewest.com?
To view travelagewest.com properly, your Internet browser should be Microsoft Internet Explorer, v.4.0 or later.  This is because the site employs javascript for some of its navigation and content delivery, and older browsers do not recognize javascript. If you need to change or upgrade your browser, the latest versions of IE can be downloaded for free from Microsoft's Web site.  Any computer, PC or Mac, that is connected to the Internet and can run the aforementioned browsers can be used to access travelagewest.com. NOTE TO MAC USERS: Some Mac users accessing the Internet with older versions of America Online have reported having trouble accessing the twcrossroads.com. We strongly recommend upgrading to the latest version of AOL's software to avoid problems. For more information and where to download the latest versions of Microsoft Internet Explorer, read system requirements.

Why am I getting javascript error messages?
Our site employs javascript for some of its navigation and content delivery, and older browsers and some versions of recent browsers do not recognize javascript. Read the systems requirements to determine the optimal browser to use on your computer.

Why am I getting javascript error messages?
Our site employs javascript for some of its navigation and content delivery, and older browsers and some versions of recent browsers do not recognize javascript. Read the systems requirements to determine the optimal browser to use on your computer.

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Registering:

Why do I have to register for travelagewest.com?
Registration is necessary to keep travelagewest.com's membership exclusive to the travel industry. Also, the information members provide on their registration forms helps us better understand who they are and, as a result, helps us continually fine-tune travelagewest.com to address their needs.

Why do I get a message saying my e-mail address is invalid when I try to register?
travelagewest.com will alert you if the e-mail address you enter is not of a traditional format (e.g., name@provider.com). Double-check your e-mail address before reentering it. If you continue to receive the error and can't figure out why, send a message to helpdesk@ntmllc.com.

I've successfully registered, but I want to change some of the information I provided.
(For example, my e-mail address changed, or I changed jobs and have a new mailing address.)
What do I do?
Select the "edit profile" option accessible at the bottom of the travelagewest.com home page

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Log On:

Why, when I log on correctly, do I keep getting the registration window?
Most likely, your browser is not set to accept cookies. Cookies are bits of data that a Web page can put in your browser. This helps us establish how twcrossroads.com members use the site so that we can continue to improve it; cookies also enable members to personalize elements on the site and have content automatically delivered. twcrossroads.com will not recognize your registration if your browser doesn't accept cookies. You'll find the cookie function somewhere in your browser's "preferences" or "Internet options" settings. To avoid receiving multiple alerts that travelagewest.com is issuing a cookie, we recommend turning off your browser's alert function, the setting for which also can be found in the browser's "preferences" or "Internet options".

Why do I get messages about the site wanting to "set a cookie"?
As travelagewest.com uses cookies (data that a Web site places in a user's browser so it can recognize the user), you might want to change your browser preferences so that it doesn't alert you every time travelagewest.com sets a cookie. In your browser's "preferences" or "Internet options" settings, you should be able to find the option to turn off the cookie alert.

Why does travelagewest.com have so many cookies?
travelagewest.com uses cookies strictly for its own purposes, to gauge usage of the site. Knowing how members use the site helps us formulate enhancements to make twcrossroads.com a better, more useful resource. Cookies also help us provide accurate usage information to advertisers.

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Newsletters:

How can I receive the TravelAge West newsletters?
When you register as a travelagewest.com member, make sure to check the appropriate newsletter boxes.

How can I discontinue receiving the TravelAge West newsletters?
You can discontinue our email service in one of two ways. Method 1: Click on the Opt-Out link at the bottom of the newsletter e-mail and follow the instructions on the Web pages that appear. Method 2: Click "Edit Profile" at the bottom of the travelagewest.com home page and uncheck the appropriate newsletter box.

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