o retain the heritage status of the hotel, ownership is forced to keep the uninteresting, low-rise, 1970s-looking exterior unchanged.
However, the new interior is elegant and welcoming, fitting for the brand's flagship property. The star rating reflects a narrow range of facilities and inconsistent service and maintenance although the status is certainly better than that of its neighbor The Ashok.
Upon entering the hotel, check-in is completed at small, personal desks. Guests enter a beau...