AAA Names New Five-Diamond Properties

Four Seasons Resort Orlando, Shangri-La Hotel in Toronto and other tech-savvy properties are among eight new hotels on AAA’s Five Diamond Rating list By: Chelsee Lowe
Shangri-La Hotel, Toronto is among eight new picks on AAA’s Five Diamond Rating list. // © 2015 Shangri-La Hotel
Shangri-La Hotel, Toronto is among eight new picks on AAA’s Five Diamond Rating list. // © 2015 Shangri-La Hotel

The Details

What:
After visiting thousands of hotels around the country, AAA inspectors bestowed its exclusive Five Diamond Rating on 121 hotels. Four Seasons Resort Orlando at Walt Disney World Resort, Shangri-La Hotel in Toronto and Grand Luxxe in Nuevo Vallarta, Mexico, are among the eight brand new properties on the list.

Why It Matters:
In addition to providing ultra-luxurious accommodations and high-end service, many of the Five Diamond Rating hotels selected by AAA this year complement the guest experience with increased tech options. At Four Seasons Resort Orlando, for example, guests enjoy in-room iPads that serve as a radio, resort map, event guide and newspaper. At Shangri-La Hotel in Toronto, drapes, lighting and air conditioning are all electronically controlled by the guest. With more and more travelers looking for high-tech stays, AAA’s new list is a useful tool for travel agents to keep in their back pocket.

Fast Facts:
- Candidates for AAA’s list undergo multiple unannounced evaluations and a final decision by a panel of experts.

- Inspectors evaluate guest services and physical attributes of each property.

- Of the 121 hotels named to this year’s Five Diamond Rating list, the following eight properties are new to the group: Four Seasons Hotel Denver; Four Seasons Resort Orlando at Walt Disney World Resort; Grand Luxxe in Nuevo Vallarta, Mexico; One&Only Palmilla in San Jose Del Cabo, Mexico; Rancho Valencia Resort and Spa in Rancho Santa Fe, Calif.; Shangri-La Hotel in Toronto, Canada; The Langham, Chicago; and The Ritz-Carlton, Grand Cayman in the Cayman Islands.

What They Are Saying:
“Attaining the Five Diamond Rating is an impressive accomplishment and a point of great pride for these top hotels,” said Michael Petrone, director of AAA inspections and Diamond Ratings. “Five Diamond establishments stand apart by redefining personalized service, using creativity to enhance guest comfort and providing memorable experiences.”

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