A recent survey shows continued business growth for most travel agents. // © 2014Thinkstock/hero30
The results of a recent survey by the American Society of Travel Agents (ASTA) indicate that travel agencies are continuing to grow. The survey found that more than half of ASTA member agencies had stronger revenue, increased transaction volume and more clients in 2013, compared to 2012 (and 2012 showed stronger revenue compared to the previous year). In 2013, 55 percent of travel agencies reported an increase in revenue, 53 percent reported an increase in transactions and 55 percent reported an increase in clientele. Last year, 64 percent of all member travel agencies reported a profit.
“A second year of strong growth shows that agencies are connecting with consumers who want to work with a travel professional,” said ASTA president and CEO Zane Kerby. “ASTA agencies are confident that they can continue to expand their business in 2014.”