Industry Q&A: Jennifer Buenrostro

Industry Q&A: Jennifer Buenrostro

The business development director at Carnival Cruise Lines talks beer, cake and agent tips By: Mindy Poder
<p>Jennifer Buenrostro // © 2015 Carnival Cruise Lines</p><p>Feature image (above): Carnival Vista // © 2015 Carnival Cruise Lines</p>

Jennifer Buenrostro // © 2015 Carnival Cruise Lines

Feature image (above): Carnival Vista // © 2015 Carnival Cruise Lines

The Details

Carnival Cruise Lines

Time at Carnival:
9 years, 6 months

Carnival cruises taken:

Los Angeles and Pacific Northwest

Something that surprises agents about working with me is my persistence and how goal-driven I am. I really enjoy helping agents find their passion for selling Carnival and assisting them with reaching their goals.

For 2015, travel agents in the West should really try to learn something new every day. Dedicate time to finding out more. Networking and joining clubs and associations are great ways to achieve this goal, and learning best practices from other agents is good for everyone’s business.

Last week, I talked to about 30 travel agents about everything from the brand-new Carnival Vista, making its debut in May 2016, to beautiful sequined dresses at a recent industry event.

The key to a good business relationship with me is communication. I love to talk — ha!

My favorite feature onboard a Carnival ship is RedFrog Pub. RedFrog Pub is our own Caribbean-inspired watering hole featuring the region’s best rums and beers, including Carnival’s own ThirstyFrog Red, enjoyed in a distinct British-West-Indies-meets-Key-West atmosphere.

When I’m not working, I love to watch sports, especially football. I am a huge Miami Dolphins and Miami Heat fan. My 12-year-old son, Gabriel, is also a big fan, and that’s our special time together.

I’ve probably eaten 1,000 servings of Carnival’s warm chocolate melting cake — all calorie-free, of course.