The new tools will help travel agents with their Hawaii expertise. // © 2015 iStock; Hawaii Tourism Authority
When travel agents become certified Hawaii Destination Specialists, they truly show clients they know the Aloha State intimately. Now, Hawaii Visitors and Convention Bureau has rolled out two new tools to help specialists further tout their expertise.
With eGuidebooks, agents can send clients customized itineraries for their upcoming Hawaii trip, along with a personal note and a link to a microsite. As clients access the microsite from their mobile devices, they get up-to-the-minute information on happenings such as activities, festivals and weather. The second tool, ePostcards, gives agents a friendly way to connect with clients before and after their travels.