Hard Rock Surprises Agents with VIP Status

Agents treated to three-night stays at Hard Rock properties to experience a new loyalty program By: Michelle Juergen
Travel agents from 20 agencies were treated to three-night stays at Hard Rock properties in Riviera Maya or Puerto Vallarta to experience a new...
Travel agents from 20 agencies were treated to three-night stays at Hard Rock properties in Riviera Maya or Puerto Vallarta to experience a new loyalty program. // © 2015 Hard Rock Hotels

The Details

Hard Rock Hotels
www.hardrockhotels.com

On May 11, Hard Rock Hotels’ All Inclusive Collection surprised some 38 travel agents from 20 agencies with three-night stays at Hard Rock Hotel Riviera Maya or Hard Rock Hotel Vallarta to experience the new Rock Royalty Level Program.

The recently introduced program offers additional amenities and benefits to Hard Rock guests at these properties, such as champagne service by the beach and preferential romantic dinner reservations. Rock Royalty Level guests also receive the services of an on-call personal assistant, express luggage delivery, a complimentary 25-minute couples massage, ironing service, complimentary shoeshine, in-room spa tub preparations, upgraded full-size Rock Spa bath products and more.

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