Susan Pisani, Cruisin Easy, Santa Maria, Calif.
Reports are that Oceana will be booked 100% by travel agents and
although commission information is not yet available, they are
indicating they will be very travel-agent friendly.
With that being said, if the company has strong financials and I
have clients who want to sail with them, I probably will give them
a try. As far as pushing volume their way, that will only happen if
they become a preferred supplier through Vacation.com and their
product is unique enough that one of my other preferred cruise
suppliers can’t fit the clients’ wants and needs.
Bill Stephan, Luxury Vacation Mall, Lake Forest,
We knew somebody would eventually relaunch the Renaissance ships
they represent too great a potential to be ignored. And who better
than Frank Del Rio to undertake this mission? He’s not the bad guy.
Remember, he took the fall for the antiagent management that
preceded him at Renaissance. He had the guts to clean up their mess
by traveling the country apologizing to travel agents.
Joe Watters’ industry savvy, likeability and superb reputation
make this a dynamic team. I wish the new Oceana Cruises good
sailing and good selling.
As far as the timing of this launch and the poor economy, what
about all the new builds coming out? I believe there’s enough
business for Oceana and everyone else. We passed last year’s gross
sales in August this year, and we are expecting a big first quarter
Judith Kitzes, Corniche Travel, West Hollywood,
What an odd mix of talent, Joe Watters with his good track
record at Crystal, and then Frank Del Rio with such a terrible
track record with Renaissance merging to form who-knows-what? Will
Watters raise Del Rio to his level?
Regarding the current economic climate, these guys are holding
out hope in gravely uncertain times that they are going to offer
something worth looking at, yet I need to take a wait-and-see
approach given the Renaissance connection. I am not going to rush
out and put valued clients on a ship when one of the two execs has
a track record of stranding people. I have Crystal, after all, or
Silversea, or Seabourn, or the World by ResidenSea for my
Their intentions may be good; they may indeed create a top
quality product, but I will exercise caution and watch them
Brad Anderson, Anderson Travel & Cruises, San
Wow, this goes to show you that some folks are still very
positive about the travel industry in spite of the current
problems. Every business has its ups and downs, and, as we are now
learning, so does ours.
The travel agents, airlines, hotels and cruise lines that
develop trust and respect among their employees, sales teams and
customers will be very successful.