The new Alaska Airlines counters in Terminal 6 of LAX // (c) 2012 Alaska Airlines
Alaska Airlines has unveiled their “Airport of the Future” renovation at Los Angeles International Airport (LAX) in the newly remodeled Terminal 6. The 13-month project was a collaboration between the airline, Los Angeles World Airports and the Transportation Security Administration.
The project replaced traditional ticket counters with customer-friendly pods of check-in kiosks and bag-check stations to reduce average customer wait time from 20 minutes to less than four minutes. Other features of the renovation include a new Board Room airline lounge, electrical outlets at boarding gate areas, a central service counter and new state-of-the-art gate information displays. The $238 million project was completed $33 million under its original budget estimate.
“Our new terminal provides more room for passengers to roam, swifter passage to the security checkpoint, more convenient connections to international flights and access to electrical outlets throughout our gates,” said Bill Ayer, Alaska Airlines’ chairman and CEO. “These state-of-the-art amenities remove some of the traditional barriers between air travelers and where they want to go.”