DFW and American Airlines are in the process of a $2.3 billion improvement to Terminal A of DFW. // © 2013 DFW International Airport
In March, DFW International Airport and American Airlines jointly opened the first renovated portion of Terminal A, with features including new and improved facilities for parking, ticketing, security and concessions. The completion of Terminal A Phase 1, which includes gates A8 though A16, is the first milestone in DFW’s Terminal Renewal and Improvement Program (TRIP), a seven-year, $2.3 billion program to refresh DFW’s four original terminals.
“With new concessions, reimagined passenger flows, updated finishes and a completely revamped section of Terminal A, DFW Airport is solidifying its place as one of the world’s top airports for customer service, and we stand ready to meet the needs of our passengers for the next 40 years,” said Jeff Fegan, CEO of DFW.
American Airlines also unveiled its new “next generation” design for airports, the first such installation anywhere for the airline. Features include enhanced check-in and ticketing along with redesigned services for premium passengers. Other features of the newly redefined section of the terminal include enhancements to passenger flow, improved signage, more self-serve ticket kiosks, an expanded TSA checkpoint and more.
“Our passengers are really going to be excited about the changes they find at the new Terminal A, and ultimately across all of our terminals,” said Ken Buchanan, executive vice president for revenue management at DFW. “Our entire team has done an outstanding job of capturing the best of what our passengers will want when they travel, and these enhancements are going to make DFW even more attractive for air travelers.”