Pan Pacific Increases Presence

Additions planned for Tianjin and Orchard, upgrades completed in Singapore

By: Kara Cutruzzula

Pan Pacific Hotels and Resorts plans to open two new hotels in Tianjin, China, and Singapore. The renovations of rooms and suites in Pan Pacific Singapore have also been finished.

“The Pan Pacific Tianjin in China and the Pan Pacific Orchard in Singapore mark our success in expanding our network and strengthening our brand presence in key cities in Asia,” said Gwee Lian Kheng, group CEO, Pan Pacific Hotels and Resorts. “Both of these hotels will allow us to capture not only the upswing inbound tourism into Tianjin and Singapore but also cater to the growing demand for Pan Pacific Hotels and Resorts’ luxury accommodation and impeccable personalized service in these two fast-growing cities.”

Slated to open in 2010, the 24-story Pan Pacific Tianjin will have 342 rooms, including guestrooms and junior suites. Other amenities include an executive lounge, a specialty restaurant, an all-day dining lounge, a gym and a swimming pool with river view.

The hotel also has meeting facilities comprised of two ballrooms and 15 function rooms. The Pan Pacific Tianjin will form part of a mixed development including apartments and office and retail space.

Located in northwest downtown of the Hong Qiao District along Zhang Zhi Zong Lu, the Pan Pacific Tianjin offers a panoramic view of the Hai He river and offers close proximity to the city’s attractions. This northern Chinese port city is charting a new economic path with the arrival of high tech industries, including assembly plants for A320 airliners in 2009.

Beginning next month, the Negara on Claymore will be rebranded as the Pan Pacific Orchard. It will be the brand’s second property in Singapore within the commercial, retail, dining and entertainment center of Orchard Road. The 20-story hotel will have close access to shopping malls and key attractions of the city. For clients away on business, the business district is only a ten-minute drive or ride by MRT train.

“Having a second Pan Pacific hotel in Singapore also means that we can now offer travelers a choice to stay at either the award-winning Pan Pacific Singapore in the Marina Bay area or the Pan Pacific Orchard on Orchard Road. We are confident that these two new hotels will become leading hotels in their respective cities and will create unique and memorable experiences for our guests,” said Kheng.

The Pan Pacific Orchard has been extensively refurbished to reflect the style of Pan Pacific Hotels and Resorts. The 200-room hotel will have 48 Pacific Club luxury executive suites and rooms with contemporary decor and enhanced amenities completed this month.

Clients staying in Pacific Club rooms have priority check-in and check-out, butler service, free Internet access and exclusive access to the Pacific Club lounge with complimentary breakfast, afternoon tea and evening cocktails. Additional hotel facilities include a business center, six meeting rooms, a boardroom, lobby lounge, spa and fitness center. Two restaurants feature signature and authentic cuisine.

Renovation to the company’s first Singapore hotel, Pan Pacific Singapore, was also recently completed. The hotel’s rooms and suites now incorporate a contemporary look with the signature warmth of the brand’s design aesthetic.

Changes include the furnishings, furniture and bathroom fixtures. Technological updates encompass air-conditioning, new flat-screen LCD televisions, Bose Home Entertainment systems (suites only) and a custom-designed audio-visual portal. An ample desk, designer lamps and ergonomic chairs have been maintained.

Pan Pacific continues to refurbish with over $73 million invested since 1995. In 2005 the hotel launched an entire floor executive center with views of the city and harbor.

“The renovation is evidence of our continued commitment to provide guests with the most updated facilities,” said general manager Scott Swank. “Since the launch of the Executive Business Floors in February 2006, we have experienced overwhelming demand for this room category as today’s business travelers become more sophisticated and selective in their accommodation choices. In light of ever-competitive conditions within the industry on a local and global level, it is vital for hospitality players to initiate improvements proactively rather than being reactive.”

Pan Pacific Singapore’s $14 million March to November renovation enhances the technological capabilities of guest accommodation in response to travel trends indicating tech-savvy clients. LCD televisions are now standard in all rooms and suites, as is a custom-made audio-visual portal with connectivity for laptops, digital and video cameras and MP3 players. The wired and wireless Internet connections have also been enhanced.

Boutique interior design firm FBEYE International custom-tailored the new designs for the hotel.
“The design scheme was created with contemporary home-from-home luxury in mind. As Pan Pacific Singapore is a large hotel, we anticipated evolving guest demographics. The rooms and suites were developed with fluidity in mind, in order for guests to utilize the space in many ways for private discussions, to work from, entertain within, or simply to rest,” said Warren Foster-Brown, FBEYE managing director.

Pan Pacific Hotels and Resorts currently encompasses 20 hotels in 11 countries throughout Asia, the Pacific and North America.