6 Things Agents Should Know Before Selling Europa 2

6 Things Agents Should Know Before Selling Europa 2

An inside look into sailing onboard Europa 2, Hapag-Lloyd Cruises’ acclaimed ship By: Valerie Chen
<p>Europa 2 was built in 2013. // © 2015 Valerie Chen</p><p>Feature image (above): The Ocean Spa has clothing-optional public areas. // © 2015...

Europa 2 was built in 2013. // © 2015 Valerie Chen

Feature image (above): The Ocean Spa has clothing-optional public areas. // © 2015 Hapag-Lloyd Cruises


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Read a full review of Europa 2 for additional details about the ship and its itineraries.

The Details

Hapag-Lloyd Cruises
www.hl-cruises.com

I have just two vague memories of my first cruise at age 8: lots of chicken tenders (likely) and my mom covering my eyes during a showing of Titanic (not as likely). But as soon as I stepped onboard Europa 2, Hapag-Lloyd Cruises’ crowning young beauty, I had a strong feeling that this cruise would be difficult to forget. Following is a breakdown of what agents should know about Europa 2, which recently received five-stars-plus from Berlitz Cruising & Cruise Ships for the third consecutive year.

Sail for Longer
Unlike most cruise ships, Hapag-Lloyd Cruises’ Europa 2 doesn’t continually repeat itineraries. The cruise line guarantees that passengers can combine at least three itineraries without having to repeat any ports of call, but the number can usually be even greater. According to Frank Neumann, the ship’s hotel director, about 50 percent of Europa 2 and Europa’s passengers are return cruisers, which underlines the importance of diversifying ports of call.

International Ship
Hapag-Lloyd Cruises a German cruise line that primarily caters to German passengers. Even though Europa 2 is a bilingual ship (unlike the older and more formal Europa), the clients best suited for the ship may be those who are longtime cruisers, have an interest in the German culture or both. Susanne Cheng, the international hostess onboard Europa 2, notes that most sailings include about 15 percent non-German, English-speaking passengers.

Spa Attire
Germans pride themselves on a serious spa culture. The 8,611-square-foot Ocean Spa onboard Europa 2 is no exception, with everything from a personal decked-out spa room to eight shared treatment rooms. However, there’s a catch for the more prudish folks: Full nudity is expected in the co-ed sauna, steam and shower area. You’re allowed to keep a towel or swimwear on, if so desired, but chances are you’ll be the odd one out.

Photos & Videos
Hapag-Lloyd’s Europa 2 prides itself on thoughtful details, such as arrival gifts of apple cider and gummy bear for kids in the family suites. // © 2015 Valerie Chen

Hapag-Lloyd’s Europa 2 prides itself on thoughtful details, such as arrival gifts of apple cider and gummy bear for kids in the family suites. // © 2015 Valerie Chen

The eight renovated family suites, also called “family apartments,” are stocked with amenities. // © 2015 Hapag-Lloyd

The eight renovated family suites, also called “family apartments,” are stocked with amenities. // © 2015 Hapag-Lloyd

At the kids’ club for children ages 4 to 10, little ones can play in a research lab, a theater and more. // © 2015 Hapag-Lloyd

At the kids’ club for children ages 4 to 10, little ones can play in a research lab, a theater and more. // © 2015 Hapag-Lloyd

An exterior shot of Hapag-Lloyd's Europa 2 // © 2015 Valerie Chen

An exterior shot of Hapag-Lloyd's Europa 2 // © 2015 Valerie Chen

There are 12 Zodiacs available onboard the Europa 2. // © 2015 Valerie Chen

There are 12 Zodiacs available onboard the Europa 2. // © 2015 Valerie Chen

At Europa 2’s spa, passengers can spend time in an ice fountain, the Kneipp pool, a fitness studio, golf simulators and much more. // © 2015 Hapag-Lloyd

At Europa 2’s spa, passengers can spend time in an ice fountain, the Kneipp pool, a fitness studio, golf simulators and much more. // © 2015 Hapag-Lloyd

Passengers can enjoy bike tours led by Europa 2’s bike guide. // © 2015 Valerie Chen

Passengers can enjoy bike tours led by Europa 2’s bike guide. // © 2015 Valerie Chen

Offering a variety of Asian fare, Elements is often a favorite restaurant among passengers. // © 2015 Valerie Chen

Offering a variety of Asian fare, Elements is often a favorite restaurant among passengers. // © 2015 Valerie Chen

A Singaporean-inspired dessert at Elements: coconut crepe caramelized with palm sugar and pineapple sorbet // © 2015 Valerie Chen

A Singaporean-inspired dessert at Elements: coconut crepe caramelized with palm sugar and pineapple sorbet // © 2015 Valerie Chen

Weltmeere is the largest restaurant and includes both vegetarian and international menus. // © 2015 Valerie Chen

Weltmeere is the largest restaurant and includes both vegetarian and international menus. // © 2015 Valerie Chen

At Serenissima, passengers dine on delicious Italian dishes such as “Antipasto Misto Italiano,” a variation of Italian starters. // © 2015 Valerie Chen

At Serenissima, passengers dine on delicious Italian dishes such as “Antipasto Misto Italiano,” a variation of Italian starters. // © 2015 Valerie Chen

Located on deck nine, Belvedere Lounge provides coffee, tea and plenty of quiet. // © 2015 Valerie Chen

Located on deck nine, Belvedere Lounge provides coffee, tea and plenty of quiet. // © 2015 Valerie Chen

It’s possible to order German food through room service at any hours of the day or night. // © 2015 Valerie Chen

It’s possible to order German food through room service at any hours of the day or night. // © 2015 Valerie Chen

Families Welcome
Of the 251 suites onboard, there are eight recently renovated family suites. They consist of two connected cabins — one for the parents and one for the little ones — that contain a shared veranda, a play area, a baby-changing table, bunk beds (one of which is a Pullman couch) and plenty of toys. Outside of the suites, there’s the Knopf Club (for kids ages 2 to 3), a kids’ club and a teens’ club. In lieu of champagne upon arrival, kids get their own treat: miniature bottles of apple cider, along with gummy bears. Children 11 years old or younger cruise free.

Secret Spots
Europa 2 is known for having the biggest space-to-passenger ratio in the industry. So even when the ship is almost at its full capacity of 500 passengers, it likely won’t feel crowded. Neumann recommends heading to deck 11, which feels like a well-kept secret and has abundant sun loungers and chairs. The Belvedere Lounge on deck nine is another place for respite, with live music and high tea in the afternoon and an extraordinary view — courtesy of floor-to-ceiling windows — all the time.

Drink Up
Outside of the water bottles provided in the cabin’s minibar (refilled twice daily with other free drinks as well), water comes at an additional charge. Alcohol costs extra, too, but is reasonably priced. However, coffee (including lattes, cappuccinos and the like), tea and fresh juices are free onboard. Currently, Europa 2 has an introductory offer for non-German, English-speaking passengers: Up to 200 Euro (per person) onboard credit for all beverages.

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