Royal Caribbean and Celebrity Introduce Online Check-In

Ana Figueroa Royal Caribbean and Celebrity have simultaneously launched online check-in for their guests. The move seeks to reduce the check-in process at the pier down to seconds. The programs, which are called SetSail for Royal Caribbean International and Xpress Pass for Celebrity Cruises, are now avai

By: Ana Figueroa

Royal Caribbean and Celebrity have simultaneously launched online check-in for their guests. The move seeks to reduce the check-in process at the pier down to seconds. The programs, which are called SetSail for Royal Caribbean International and Xpress Pass for Celebrity Cruises, are now available for guests booked on Royal Caribbean's Navigator of the Seas and Celebrity's Zenith. Online check-in is expected to become available fleet-wide for both brands by September.

The online check-in process allows guests to fill out all required cruise documents before arriving at the pier. Boarding documents, immigration forms, onboard accounts and ticket contracts can be completed with just a few clicks of the mouse. By making the web a “virtual check-in agent," line time at the pier will be substantially reduced.

To check in online, guests should visit www.celebrity.com or www.royalcaribbean.com, then click "Before you Cruise" on Celebrity's site, and "Before You Board" on Royal Caribbean's site, followed by "Online Documentation." There, guests will be asked to provide their booking number, ship and sail date, and to follow four easy steps to complete the process. Guests then will receive an e-mail confirmation stating that their documents have been processed. They can print the confirmation and provide it, along with identification, to agents at a special express counter at the pier.

800 437-3111
www.celebrity.com

866-562-7625
www.royalcaribbean.com

 

Adventure Travel JDS Africa Middle East JDS Destinations
>