Kaanapali Beach Hotel: Hawaiian at Heart

The hotel offers authentic Hawaiian experiences
By: Marty Wentzel
Kaanapali Beach Hotel makes it a point to deliver an authentic Hawaiian 
experience to its guests. // © 2010 Kaanapali Beach Hotel
Kaanapali Beach Hotel makes it a point to deliver an authentic Hawaiian experience to its guests. // © 2010 Kaanapali Beach Hotel

The Details

Kaanapali Beach Hotel
Kaanapali Beach Hotel (KBH) isn’t called “Hawaii’s Most Hawaiian Hotel” for nothing. It embodies that title with a rainbow of complimentary on-property experiences that immerse guests in the traditions of the islands.

From its cultural garden tours to the songs of hotel employees as clients arrive and depart, the beachfront Maui property makes sure its guests feel a strong sense of place. Visitors can enjoy its array of free daily island activities, from strumming ukuleles to weaving lauhala (pandanus) leaves.

“Our commitment to delivering an authentic Hawaiian experience makes us unique,” said sales and marketing director Kalani Nakoa. “We recently enhanced our cultural program to include Hawaiian language lessons, and we will keep expanding on our existing activities to address the ever-changing needs of our  visitors. We’re giving agents exciting new experiences to sell to their clients.”

As the hotel’s award-winning cultural programs provide travelers with value — a major consideration in today’s sluggish economy — budget-minded clients can find additional benefits throughout 2011 courtesy of KBH’s many money-saving packages.

To ensure that clients get what they pay for and then some, KBH has remained dedicated to upgrading its facilities. It has systematically been renovating its 432 guestrooms, adding accessible accommodations and painting the exteriors of its buildings. In response to demand, the hotel is creating a new venue for oceanfront marriages and vow renewals.

As it makes changes, however, it will “continue to keep in mind the importance of maintaining the authentic Hawaiian look and feel of our property,” Nakoa said.

To keep competitive next year, KBH will maintain a high visibility in the marketplace.

“We will work with traditional channels while seeking out new markets and opportunities,” said Nakoa. “We’ll participate in road shows and training with our wholesaler partners, travel agents and Hawaii Visitors and Convention Bureau. And, we’ll offer competitively priced options for group bookings.”

With its Maui for Free loyalty program, KBH helps agents earn free nights for themselves and an amenity for their clients, compliments of the agent. Affordable agent rates are easy to book, and a dedicated travel agent website provides up-to-date information.

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