Maui Ocean Center Offers On-Line Ticketing

Agents to benefit with on-line booking commissions

By: Dawna Robertson

Guests to the Maui Ocean Center may now purchase tickets to the aquarium before they leave for Hawaii, thanks to a new and convenient on-line ticketing feature. By visiting, those heading to Maui are able to secure general admission tickets at least three days in advance.

The benefit of pre-purchasing tickets is that it allows guests to bypass the admission lines and quickly enter the aquarium. For cancellations made at least 24 hours in advance, the center will provide a 100% refund.

According to Molly Elmo, Sales Manager, the new process has received high marks from Maui Ocean Center visitors. “Our guests love the convenience of the on-line ticketing,” Elmo stated. “There’s no voucher to print out or leave behind in the hotel room. All they need is their ID and they’re all set!”

Elmo feels the ability to avoid potentially long lines helps create a more relaxed visit. “We are especially busy on the few rainy days we get here on Maui,” she explained. “So with their pre-purchased tickets, guests can bypass the entire line and go straight through our Express Entrance.”

Since tickets can be purchased up to three days in advance and can be used any time that day, there’s greater flexibility with schedules. “Especially for families, the on-line ticketing makes it really easy to come whenever they like on the day that they’ve made their reservations, and never have to worry about waiting in line,” Elmo continued.

Tickets may be purchased for up to 19 people in each age category (Child - 3-12, Adult, Senior - 65 and up). Groups that exceed 19 guests may contact Lori Mellenbruch, Group Sales Manager, at or call (808) 270-7083 for group rates and information on tour packages.

Agents will benefit with the new booking feature as well. This spring, the center will begin to offer agents commission for on-line bookings made for their clients. “We’re excited to be able to offer commission to travel agents,” Elmo remarked. “We’ve always had a close relationship with travel agents, being a unique attraction of Maui, and I’m thrilled that we will now be able to offer commission in this simple and convenient way.”

Agents may register at or contact Elmo at She will notify those registered once the commission program becomes effective.

Elmo encourages agents planning to visit Maui to take advantage of the center’s $5 travel agent rate with their IATAN card. “We also have a toll free number, 800-350-5634, so agents can call me directly if they have any questions,” she added. “With all these new programs in place, I’m looking forward to maintaining close ties with individual agents across the county. We love working with travel agents and wholesalers to promote not only the aquarium, but Maui as a destination.”

The mission of Maui Ocean Center is to foster understanding, wonder and respect for Hawaii’s marine life. This state-of-the-art aquarium was named Hawaii’s top attraction in 2004 by the Zagat Survey US Family Travel Guide. Centrally located in oceanfront Maalaea, the aquarium is open daily from 9:00am - 5:00pm, and from 9:00am - 6:00pm in July and August.


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