Outrigger Extends Popular Reward Program

Through 2005, travel agents pocket an extra $50 with condo booking bonus

By: Dawna Robertson

Outrigger Hotels & Resorts’ $50 Condo Booking Bonus, which puts cash into the hands of travel agents, has been extended through 2005.

Paid on top of Outrigger’s normal travel agent commission, the bonus is valid for every realized booking of five nights or longer for stays through Dec. 21, 2005, at any of the 11 Outrigger Condominium Collection properties. Certain blackout dates may apply.

“This is a great program because everyone wins,” said Tim Alex, director of sales and marketing for Outrigger’s Condominium Collection. “Travel agents get $50 to spend any way they want and their clients have the pleasure of experiencing one of Outrigger’s superior Condominium Collection properties in Hawaii.”

The Condominium Collection

Alex remarked that 2004 bookings have been strong for the Condominium Collection, which includes an inventory of properties on Oahu, Kauai, Maui and the Island of Hawaii.

“This year has been very good to us,” he said. “Occupancy during the first half of the year at all 11 of our resort condominiums was higher than last year. The third quarter, which traditionally sees a decline in occupancies, was very robust, and we expect the trend to continue for the remainder of 2004.”

The home away from home concept is supported with “Outrigger’s island-style hospitality that we strive to extend to each and every one of our guests,” Alex said. “What sets our collection apart from condos offered by other companies is that Outrigger features 11 consistently high-quality resort condominiums in the best resort destinations.”

There are two Outrigger beachfront condo resorts on Kauai. The Outrigger Kiahuna Plantation is located on Poipu Beach, ranked by Conde Nast Traveler as one of the top 10 beaches in the world. Near the town of Kapaa, The Outrigger at Lae nani rests only steps from the protected golden sands of Lae nani Beach.

“These two have experienced the highest occupancies in the collection, especially during the summer months when it’s common for both to be sold out,” Alex pointed out.

He added that the Outrigger Kiahuna Plantation is his personal favorite because of its tropical setting right on Poipu Beach.

“It’s a great place to escape the day-to-day,” he said. “And unlike many condo resorts, this property offers amenities more traditionally found at full-service hotels.”

On Maui, Outrigger presents Outrigger Palms at Wailea, Outrigger Maui Eldorado in Kaanapali Resort, Outrigger Royal Kahana and Outrigger Napili Shores.

The Island of Hawaii is home to the Kona area’s Outrigger Royal Sea Cliff and Outrigger Kanaloa at Kona, as well as Outrigger Fairway Villas within the Waikoloa Resort.

On Oahu, Outrigger’s two properties are Outrigger Waikiki Shore and Outrigger Luana Waikiki. Both are bordered by Fort DeRussy Park.

Outrigger plans call for additional growth in the upscale resort condominium market.

“Our two newest properties Outrigger Luana Waikiki and Outrigger Fairway Villas are good examples of this upscale direction,” said Alex. “We also plan to expand the Collection to include three new high-end luxury resort condominiums on the islands of Maui, Kauai and Hawaii.”

Booking Bonus Criteria

The $50 Condo Booking Bonus is paid on realized bookings that meet the following criteria:

1) Each reservation must be a minimum of five consecutive nights at a single participating condominium property.

2) The bonus is valid for new reservations only and does not apply to groups of 10 or more rooms.

3) The booking bonus is valid for reservations made through tour operators, GDS, travel Web sites and Outrigger’s telephone and online reservations.

4) Only commissionable rate bookings are eligible for the bonus.

5) The $50 Booking Bonus is paid in U.S. dollars.

To receive the $50 Condo Booking Bonus, travel agents must fax a booking bonus form to the appropriate condominium resort where their client is holding a reservation. Once the reservation is verified, the $50 bonus will be mailed within 30 days of the guest’s departure. The booking bonus form can be found online.