Doctors on Call waiting room at the
Princess Kaiulani Hotel in Waikiki.
While vacationing on Oahu, my husband suffered from a nagging
cough. In the evenings he hacked so violently that it shook the bed
and kept him awake. Cough drops and over-the-counter medicine
didn’t help. Looking for a doctor in the hotel directory, he
noticed that our hotel, the Sheraton Princess Kaiulani, had a
Straub/Doctors on Call office in the lobby open 24/7, year-round.
Exhausted, he changed out of his sleeping clothes and went
downstairs at 11:30 p.m.
The 4,500-square-foot professional medical clinic offered a
clean and empty waiting room. He was escorted into an examining
room for a check-up. The doctor’s assistant took his temperature
and blood pressure and asked some medical questions. The doctor
examined him and found that his bronchial tubes were inflamed from
a virus. He prescribed a cough syrup, and the on-site pharmacy
filled the order immediately. Within 45 minutes my husband was back
in bed and settled in for his first good night’s sleep while on
The Doctors on Call concept started in 1981, when Dr. James
Barahal rode his moped around Honolulu making house calls. His
business grew, and within a year he was spending more time visiting
guests of hotels than residents. Doctors on Call merged with Straub
Hospital in 1986 to offer access to emergency room facilities.
Sheraton’s Straub/Doctors on Call now offers a broad range of
medical care including x-rays and lab work, and it accepts more
than 150 insurance plans. The physicians, nurses, accredited
technicians and patient service representatives speak fluent
English and Japanese.
Doctors On Call van
At the Sheraton, I noticed two white vans parked in the rear lot,
advertising the service.
“We offer complimentary van service from anywhere in Waikiki to
the Sheraton Princess Kaiulani clinic up to 11 p.m.,” said clinic
manager Sheilah Kagehiro. “Nearly two-thirds of our patients are
visitors to Waikiki. Many visitors come into the clinic with
gastrointestinal problems, cuts from stepping on the coral and
urinary tract infections.”
Along with the Sheraton Princess Kaiulani facility, there’s a
Doctors on Call at the Hilton Hawaiian Village Beach Resort and
Spa, open from 8 a.m.-4:30 p.m.
With millions of tourists visiting Waikiki Beach each year, it’s
reassuring to know that if your clients come down with an injury or
illness on vacation, Straub/Doctors on Call is available to get
them back on their feet so they can enjoy the beauty of the
Sheraton Princess Kaiulani
Straub/Doctors on Call