American Asks Agents: Got ID?

Effective Sept. 15, travel agents who are not accredited by ARC or IATA will be required to have identification numbers to access American Airlines’ inventory in a global distribution system, according to ASTANet.


Effective Sept. 15, travel agents who are not accredited by ARC or IATA will be required to have identification numbers to access American Airlines’ inventory in a global distribution system, according to ASTANet.

While this does not apply to ARC/IATA accredited booking agents, it may apply to some outside contractors and remote access users.

Acceptable identification codes include:
" NACTA’s Travelsellers
" ARC’s Reservation Service Provider (RSP)
" OSSN’s TRUE
" IATAN’s Travel Service Intermediary (TSI)
" IATA’s Travel Industry Designator Service (TIDS).

Identification numbers must be sent to American via e-mail at id.number@aa.com and include: the booking source name, address, identification number, GDS provider, Pseudo City Code (PCC), and home and/or branch ARC/IATA number of all accredited ticketing agency affiliations.

Booking agents must notify each GDS they use that they have obtained unique identification numbers, and the numbers must be included in each booking created through each GDS. See the keyword “booking” in American’s file in your GDS for details.

Continental Airlines initiated a similar policy on Nov. 13, 2000, with Northwest following suit on March 31, 2001.

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