Hilton Hawaiian Offers Airport Check-In Service

Guests will be able to check in while waiting for their luggage

Hilton Hotels Corp., in concert with the Hilton Hawaiian Village Beach Resort & Spa, is experimenting with a service that enables guests to check in and pick up their room keys at the airport while waiting for their luggage. Hilton installed four kiosks in baggage areas G and H at Honolulu Airport.

The check-in system, developed by IBM, serves passengers on American, Continental, Northwest and United airlines who are staying at the resort, which is the only Hilton on the island. Dieter Huckestein, president of hotel operations for Hilton Hotels Corp., said the chain is looking into rolling out the new technology in other locations around the country “in the near future.” Hilton guest-service agents are on site to assist travelers and answer questions about the check-in process.

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