NEST Finds Harmony

NEST, the Oyster Bay, N.Y.-based marketing group for home-based travel agents, recently set sail on their second Seminar at Sea. The fam trip onboard Crystal Cruises’ Crystal Harmony was attended by 38 NEST members and sailed from Vancouver to San Francisco. Agents onboard the cruise received product,


NEST, the Oyster Bay, N.Y.-based marketing group for home-based travel agents, recently set sail on their second Seminar at Sea. The fam trip onboard Crystal Cruises’ Crystal Harmony was attended by 38 NEST members and sailed from Vancouver to San Francisco.

Agents onboard the cruise received product, sales and marketing training from Jeri Amstutz, manager of national accounts for Crystal Cruises and attended a NEST strategy review session from Nancy Cerniglia, business development manager for NEST.

Members said that experiencing the ship helped them determine which clients would enjoy Crystal Cruises.

“It was my pleasure to experience Crystal and now I can picture exactly which clients would be a perfect fit,” said Stephenie Willius of Stephenie’s Cruise & Travel in Salem, Ore.






Phelps Named GM at Hyatt

Cheryl L. Phelps has been named general manager of the Hyatt Regency Huntington Beach Resort & Spa. Previously, she was vice president and managing director for Hyatt as well as gen-eral manager of the Hyatt Re-gency Long Beach.

Phelps’ career with Hyatt be-gan at the Hyatt Regency Hous-ton where she was a front desk agent. In 1979, she became the first female general manager for Hyatt Hotels at the Queen Mary in Long Beach. She was awarded the honor of General Manager of the Year in 1989.







Frasier Moves to Kona by the Sea

Rebecca “Becky” Frasier will take the helm as general manager of Aston ResortQuest’s 73-suite Kona by the Sea. She has 10 years of experience in the industry.

Most recently, Frasier worked for Starwood Hotels & Resorts and Alderwood Resort Manage-ment. At Starwood, she received numerous accolades in customer satisfaction, operations and de-velopment. She was also named Manager of the Year at Alder-wood Resort Management in 2004.







Kerzner Appoints Pickett

Veteran marketing executive, Howard Pickett has been ap-pointed to the position of Chief Marketing Officer for Kerzner In-ternational. He will be responsible for the strategic direction of mar-keting and brand management activities for Atlantis, Paradise Is-land property in the Bahamas.

Most recently, Pickett was the managing partner of a private consulting firm. He also held sev-eral executive level marketing positions over a 13-year period at the Walt Disney Company.

Howard brings invaluable des-tination resort and brand market-ing experience to Kerzner Inter-national and we are pleased to have him on the team,” said Paul O’Neil, president and managing director of Kerzner International Bahamas.
 

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