Operators Offer Help to Far&Wide Clients

Various companies establish hot lines, offer discounts

By: TravelAge West Staff

Tour operators around the country have begun offering help to travelers affected by Far&Wide’s bankruptcy filing this week.

Among them:

Abercrombie & Kent is offering clients who have lost deposits not covered by credit card companies or insurance a comparable credit of up to 15 percent of the cost of land arrangements for any A&K tour.


ATS Tours & Islands in the Sun are crediting Far&Wide deposits up to $350 per person for travel to the South Pacific, New Zealand and Australia. ATS: 888-266-2880.

Islands in the Sun: 866-845-6653.

Celtic Tours is honoring group deposits up to $500 per group on Europe. Individual travelers receive a discount up to 10 percent on land. Valid through Dec. 14 when booked by Oct. 30.


Collette Vacations said Far&Wide travelers currently stranded on tour will be allowed to join a similar Collette vacation in progress for $199 in North America or Europe and $399 for Asia or South Pacific.

New air arrangements are not included.

Customers who have paid Far&Wide deposits will be credited as much as $250 per person toward any Collette escorted vacation through Dec. 31, 2004.

Reservations must be made by Dec. 31.

800-832-4656, outside New England; 800-752-2655, within New England

Destinations Ireland & Great Britain said it will honor Far&Wide deposits, up to $200 per person, for departures through March 31, 2004. Agents will earn 12 percent commission.


Gate 1 is guaranteeing to match original Far&Wide prices on independent arrangements, group travel and escorted tours. In many cases Gate 1 price quotes will be lower. Late booking fees for Far&Wide passengers will be waived.

Grand Expeditions is offering replacement tours for travelers booked between Oct. 31 through Dec. 31. Credit will be available for deposits paid to Far&Wide, up to 15 percent.

Globus and Cosmos will place travelers who are stranded in Europe and North America on comparable Globus or Cosmos tours for free.

Also, customers with deposits on Far&Wide escorted tours that were scheduled to depart Sept. 26 through Dec. 31 are being of-fered replacement trips. Their deposits will be deducted from the new costs.

Customers who had paid for a Far&Wide escorted tour scheduled to depart during the same period will receive a 35 percent discount off the land price of a Europe or North America trip, and a 15 percent discount off the land price in Asia, the South Pacific or South America.

A “rescue desk” is operating from 6 a.m. to 6 p.m. Mountain Standard Time on weekdays and from 7 a.m. to 3:30 p.m. Mountain Standard Time on Saturdays. 800-372-1761

Insight Vacations said Far&Wide passengers traveling in Europe would be allowed to join comparable Insight tours. Transportation and sightseeing will be free; there will be charges for accommodations and food.

Insight will deduct Far&Wide deposits from the cost of a new tour; customers who have paid for a Far&Wide European tour will receive a 35 percent discount off the land price of an Insight tour. Commissions will be paid; travel must be booked and deposits paid by Oct.31. www.insightvacations.com

Intrav and Clipper Cruise Line said they will make every effort to help Far&Wide customers, placing them on Intrav or Clipper Cruise Line tours at a cost equivalent to the balance due on their initial booking. Agents will receive 10 percent commission.

800-523-2898 or farandwide@intrav.com for either company



Maupintour said it is offering Far&Wide travelers a 10 percent discount on all vacations. Agents will receive 10 percent commission.

877-772-2743; fax, 702-304-5027


Mayflower Tours will discount by deposit amounts up to $200 for bookings made by Oct. 31.


Ritz Tours said it would provide free land services, including hotel and sightseeing, to Far&Wide clients with bookings to China that meet certain crite-ria.


SITA World Travel Inc. is offering agents a $100 bonus for new bookings from Far&Wide, and customers a $200 per person compensation toward deposits paid.


Tauck World Discovery, said it will honor Far&Wide customers’ full deposits, up to $500 per per-son, for departures through Aug. 31, 2004, on any of Tauck’s 100 itineraries. Agents will receive full commission for the published price of the Tauck journey.

877-842-4653 www.tauck.com

Trafalgar said it would place Far&Wide travelers who are stranded in Europe on comparable trips, with a nominal charge for hotels and meals. Transportation and sightseeing will be free.

Any Far&Wide customer with a deposit on an escorted tour to Europe will receive a equal discount on a Trafalgar trip; those who have paid fully will receive 35 percent off the land price of a new trip.

Deposits must be received on all new travel and arrangements by Oct. 31, the company said.


Uniworld will honor deposits, up to $400 per person, for those Far and Wide clients who re-book and travel on a Uniworld river cruise by Aug. 31, 2004. The offer applies only to travelers who have not yet departed.