Web fares are interfering with corporate travel policy, according
to 55% of travel managers polled recently by Northstar Travel Media
Research in Secaucus, N.J.
But while business travelers are surfing for deals, an average
of just 4.8% of actual bookings are occurring outside of policy,
due to Web fare discounts.
Still, more than one-third (37%) of the 482 online survey
respondents are concerned that employees’ use of Web fares will
jeopardize their airline deals.
To minimize the use of Web fares, 41% of travel managers are
reminding employees about proper booking procedures and 25% are
implementing a Web fare search tool that can be used within
corporate policies, the poll found.
The survey was produced by Meetings & Conventions
magazine and will be distributed with its October issue, as well as
with certain other Northstar publications. Northstar is the parent
company of TravelAge West.