Agency group Vacation.com has reworked its consumer Web site to prominently feature agency members and forward sales leads directly to them.
The home page of the redesigned consumer site features a travel-agency locator that allows users to search for a Vacation. com agency by city, state, ZIP code or agency name.
Consumers can move directly to an agency's site to search for travel packages of interest, contacting the agency by phone or e-mail if they so choose.
The 9,000-plus agency group also enhanced its AgentNet member communication system to integrate real-time pricing and availability on cruise products.
Real-time information is available for Princess, Royal Caribbean and Celebrity products. Vacation.com agents can book all of the group's preferred cruise suppliers, which also include Carnival, Holland America and Windstar, through AgentNet.