The Heathman Hotel, Kirkland’s
Travelers who do business in Seattle tend to stay in downtown
Seattle. But clients with business on the Eastside the nickname for
a group of Seattle suburbs where big companies like Microsoft,
T-Mobile USA, Nintendo and Expedia have their headquarters usually
book accommodations close by.
Banking on that philosophy, a new Heathman Hotel opened on Oct.
2 in the Eastside city of Kirkland, 20 minutes from downtown
Seattle and one block from Lake Washington. The first sister
property to the award-winning Heathman Hotel in Portland, Ore., the
Heathman isn’t the only hotel in Kirkland; the waterfront Woodmark
Hotel sits less than two miles away. But the Heathman holds
distinction as the only hotel in the cultural center of Kirkland, a
small yet sophisticated city. During a recent stay, I found myself
steps away from delightful shops, galleries, restaurants, a
performing-arts center and a vibrant downtown waterfront with
parks, walkways and boat tours.
Heathman Hotel sales and marketing director Nancy DeMond
stressed the benefits of her property’s proximity to the Eastside’s
“We have the advantage of being both close to, and a world away
from, the craziness of a large downtown metropolitan city,” she
“This is good not only for business travelers, but leisure
clients who are looking for access to Seattle’s key tourist areas
but who want to stay a bit away from the busy city center. For all
clients, our key values are guests first, relentless attention to
detail and the elimination of guest sacrifice.”
A terrace suite the lobby.
Another Heathman selling point is its seamless service, what
general manager Jeff Jobe described as “service from curbside to
check-out.” As general manager at the Heathman Portland, Jobe
pioneered this concept, which provides every guest with a personal
concierge. When I arrived, a concierge named Michael met me at the
porte cochere and escorted me directly to my room, without stopping
at the front desk. Michael, who had called me ahead of time to find
out how he could customize my room, followed up with a phone call
“The objective of personal concierge service is to achieve the
sense of intimacy guests would experience at a smaller hotel with
all the services and resources of a large hotel,” Jobe said.
Another Jobe innovation is the Art of Sleep, allowing clients
the opportunity to select their bedtype preference. Each of the
Heathman Kirkland’s 91 rooms is outfitted with either a European
Featherbed, European Pillow-top or Tempur-Pedic mattress.
Heathman Hotel guest services manager Chris Wehmeyer stressed
the importance of the community to the hotel.
“Before we opened, we went to every single shop and retailer in
the neighborhood, letting them know we’re here to support them, not
take away their business,” Wehmeyer said.
Case in point were the little amenities awaiting me in my room;
since I brought along my dog and stayed on the pet-friendly first
floor, Michael had provided dog treats and play toys from a local
The Kirkland community, in return, has embraced the Heathman.
That was obvious on a Saturday night, when a congenial crowd
gathered in the lounge for live piano jazz. Locals are also loving
Trellis, the Heathman Kirkland’s 90-seat wine country-inspired
restaurant and bar. Chef Brian Sheehser features fresh produce that
he tends on a three-acre farm, while sourcing other products from
the region’s artisan and organic suppliers.
“Trellis is Kirkland’s answer to the desires of discerning
Eastsiders who long for downtown Seattle quality and sophistication
closer to home, without sacrificing the neighborhood friendliness
they enjoy,” said DeMond.
Organic products and personal attention play an equally big role
in the hotel’s 5,000-square-foot Penterra Spa. Features include
side-by-side hydrotherapy soaking tubs for single or two-person
use, seven treatment rooms, a manicure/pedicure area, fitness
center and relaxation sanctuary.
Emphasizing all things green, the Heathman Kirkland recovers and
recycles all of its expended energy in a heat-recovery loop, and it
conserves energy in its guestrooms through a network of occupancy
The Heathman has a turn-of-the-century exterior and guestrooms
offer views of the lake, mountains and Seattle skyline that are
just far enough away to give clients the feeling that they are
getting away from the busy metropolis.
220 Kirkland Ave., Kirkland, WA 98033
Nightly rates start at $239, with a presidential suite for
$3,000. Travel agents get 20 percent off the best available rate
when staying at the Heathman.
Commission: 20 percent on bookings for travel through
April; 10 percent starting May 1