2012 WAVE Awards

Magazine has announced its Editor’s Picks as part of its 2012 WAVE Awards

TravelAge West’s 2012 WAVE Award Winners and Editor’s Picks

AIR

Best Airline, Domestic
Delta Air Lines

Alaska Airlines
American Airlines
Southwest Airlines
Virgin America

Best Airline, International
Singapore Airlines

Air New Zealand
British Airways
Emirates
Virgin Atlantic Airways


RAIL

Best North American Rail Vacation Provider
Rocky Mountainee

Alaska Railroad
Amtrak
Via Rail Canada


TOUR OPERATORS

Best Tour Operator, Escorted
Globus Family of Brands

Collette Vacations
Insight Vacations
Tauck
Trafalgar

Best Tour Operator, FIT
Travel Impressions

Apple Vacations
Brendan Vacations
Gogo Vacations 
Pleasant Holidays

Best Tour Operator, Africa
Abercrombie & Kent

African Travel, Inc.
Micato Safaris
Sita World Tours

Best Tour Operator, Asia
Pacific Delight Tours

Pacific Holidays
Ritz Tours
Sita World Tours

Best Tour Operator, Middle East
IsramWorld

Abercrombie & Kent 
Ya’lla Tours USA

Best Tour Operator, Australia/New Zealand/South Pacific
Qantas Vacations 

Abercrombie & Kent
Brendan Vacations
Pleasant Holidays 

Best Tour Operator, Hawaii
Pleasant Holidays

Apple Vacations
Blue Sky Tours
Classic Vacations
Gogo Vacations 

Best Tour Operator, Mexico
Apple Vacations

Classic Vacations
Gogo Vacations 
Pleasant Holidays
Travel Impressions

Best Tour Operator, USA/Canada
Collette Vacations

Globus Family of Brands
Tauck
Travel Impressions

Best Tour Operator, Europe
Trafalgar 

Brendan Vacations
Globus Family of Brands
Insight Vacations
Tauck

Best Tour Operator, Central/South America
Tauck

Avanti Destinations
Latour

Most Knowledgeable Tour Operator Reservations Staff
Globus Family of Brands

CIE Tours International
Classic Vacations
Pleasant Holidays
Tauck

Tour Operator Providing the Best Travel Agent Support
Globus Family of Brands

Brendan Vacations
Classic Vacations
Gogo Vacations 
Pleasant Holidays


CRUISE

Best New Ship (Ocean-Going)
Celebrity Silhouette 

Carnival Magic
Disney Dream
Oceania Marina
Seabourn Quest

Best New Ship (River Cruise)
Super Ship Antoinette, Uniworld Boutique River Cruise Collection

AmaLotus, AmaWaterways
Avalon Panorama, Avalon Waterways
Treasures, Tauck
Viking Prestige, Viking River Cruises

Cruise Line Providing the Highest Client Satisfaction (more than 1,100 passengers)
Celebrity Cruises

Royal Caribbean International
Holland America Line
Princess Cruises

Cruise Line Providing the Highest Client Satisfaction (less than 1,100 passengers)
Crystal Cruises

Azamara Club Cruises
Oceania Cruises
Regent Seven Seas Cruises
Seabourn Cruise Line

Cruise Line Providing the Best Travel Agent Support
Royal Caribbean International

Celebrity Cruises
Crystal Cruises
Princess Cruises
Regent Seven Seas Cruises 

Best Overall Cruise Line for River Cruising
Viking River Cruises

AmaWaterways
Avalon Waterways
Tauck
Uniworld Boutique River Cruise Collection

River Cruise Line Providing the Best Travel Agent Support
Viking River Cruises

AmaWaterways
Avalon Waterways
Uniworld Boutique River Cruise Collection

Best Onboard Entertainment
Royal Caribbean International

Carnival Cruise Lines
Disney Cruise Line
Norwegian Cruise Line

Best Line for Cruise Value (ocean-going)
Norwegian Cruise Line

Carnival Cruise Lines
Celebrity Cruises
Princess Cruises
Royal Caribbean International

Best Line for Cruise Value (river cruise)
AmaWaterways

Avalon Waterways
Scenic Tours
Uniworld Boutique River Cruise Collection
Viking River Cruises

Best Onboard Teen Program
Royal Caribbean International 

Carnival Cruise Lines
Disney Cruise Line
Norwegian Cruise Line

Best World Cruise
Regent Seven Seas Cruises

Crystal Cruises
Cunard Line
Silversea Cruises


HOTELS/RESORTS

Best New Resort or Major Renovation, Caribbean
Secrets Royal Beach Punta Cana (Dominican Republic) 

GoldenEye Hotel & Resort (Jamaica)
Palmyra Resort & Spa at Rose Hall, Montego Bay (Jamaica)
Radisson Aruba Resort, Casino & Spa (Aruba)

Best New Resort or Major Renovation, Hawaii
Aulani, a Disney Resort & Spa (Oahu)

Aston Kaanapali Shores (Maui)
DoubleTree by Hilton Alana Waikiki Hotel (Oahu)
The Fairmont Kea Lani (Maui) 
Grand Hyatt Kauai Resort and Spa (Kauai)

Best New Resort or Major Renovation, Mexico
Azul Fives Hotel, by Karisma (Cancun)

Grand Solmar Land’s End Resort & Spa (Los Cabos)
Rosewood San Miguel de Allende
Villa del Palmar Cancun Beach Resort & Spa

Hotel/Resort Chain Providing the Best Travel Agent Support
Starwood Hotels and Resorts 

Fairmont Hotels & Resorts
Four Seasons Hotels & Resorts
Marriott International
Sandals Resorts

Best Hotel Children’s Program, Hawaii
Aulani, a Disney Resort & Spa (Oahu)

Grand Wailea, A Waldorf Astoria Resort (Maui)
Hilton Hawaiian Village Waikiki Beach Resort (Oahu)
Hilton Waikoloa Village (Hawaii Island)
Sheraton Keauhou Bay Resort & Spa (Hawaii Island)

Best Resort Spa, Hawaii
Spa at Four Seasons Resort Hualalai at Historic Kaupulehu (Hawaii Island)

Anara Spa, Grand Hyatt Kauai Resort and Spa (Kauai)
Ihilani Spa, JW Marriott Ihilani Resort & Spa (Oahu)
Spa Grande, Grand Wailea, A Waldorf Astoria Resort (Maui)
SpaHalekulani, Halekulani (Oahu)

Best Resort Spa, Mexico
Spa at Four Seasons Resort Punta Mita (Punta Mita)

Cabo Spa, Esperanza An Auberge Resort (Los Cabos)
Kinan Spa, Maroma Resort and Spa (Riviera Maya)
One&Only Spa, One&Only Palmilla (Los Cabos)
Red Lane Spa at Sandals Royal Bahamian (the Bahamas)
Spa at Pueblo Bonito Pacifica Resort & Spa (Los Cabos)

Best Resort Spa, Caribbean
Red Lane Spa at Sandals Royal Bahamian (the Bahamas)

Oasis Spa at Couples Tower Isle (Jamaica)
One&Only Spa, One&Only Ocean Club (The Bahamas)
Regent Spa, Regent Palms (Turks & Caicos)
Sense, A Rosewood Spa, Rosewood Little Dix Bay (British Virgin Islands)
Venus Spa, CuisinArt Golf Resort & Spa (Anguilla)


DESTINATIONS

Destination With the Highest Client Satisfaction, Asia
China

Japan
Singapore
Thailand
Vietnam

Destination With the Highest Client Satisfaction, Europe
Ireland

France
Great Britain
Greece
Italy

Best Hawaiian Island for Outdoor Activities
Maui

Hawaii Island (Big Island)
Kauai
Oahu

Best Destination for a Destination Wedding
Hawaii

Jamaica
Las Vegas
Mexico
Tahiti

Favorite Three-Night Destination to Sell
Las Vegas

Disneyland Resort
Los Cabos
San Diego
San Francisco

Best Mexico Destination for a Cultural Experience
Riviera Maya

Mexico City
Oaxaca
Puerto Vallarta
San Miguel de Allende

Best of the West: Best Western Destination for a Ski Vacation
Vail (Colorado)

Aspen (Colorado) 
Lake Tahoe (California/Nevada)
Park City (Utah)
Whistler (British Columbia, Canada) 


WRITE-IN CATEGORIES:

 

Favorite Individual Hotel Sales Representative
Diane Fraser
Aston Hotels & Resorts

Favorite Individual Tour Operator Sales Representative
Susan Creighton
Travel Impressions

Favorite Individual River Cruise Sales Representative
Michael Weldon
Viking River Cruises

Favorite Individual Cruise Sales Representative
Jeff Geston
Celebrity Cruises

International Tourist Board Providing the Best Travel Agent Support
Jamaica Tourist Board

 


TravelAge West 2012 Trendsetter Award Recipients

 

Best Group Booking Sales Effort 
Winner: Debra Kerper, Easy Access Travel
Runner Up: Maureen Dinnocenzo, Above & Beyond Travel

Upward Bound, RockStar Agent Under 40 
Winner: Ryan McGredy, Moraga Travel
Runner Up: Daniela Harrison, Avenues of the World Travel

Industry Activist, Notable Achievements in Support of Travel Agents 
Winner: Jason Coleman, Jason Coleman, Inc.
Runner Up: Marc Kassouf, PRIDE Travel

 

 

 

A total of 133 companies, individuals and destinations were celebrated by the readers of TravelAge West as part of the TravelAge West WAVE (Western Agents’ Votes of Excellence) Awards held June 7 in Beverly Hills, Calif., at the Four Seasons Hotel Los Angeles at Beverly Hills. Honorees were recognized in 49 categories that spanned the cruise, tour operator, airline, hotel and resort, rail vacation and destination travel fields. The annual awards gave travel agents in the Western U.S. the opportunity to recognize the outstanding qualities and services of their travel supplier partners.

In addition, top travel agents were honored in three categories as part of the 2012 Trendsetters Awards, also presented at the gala. Categories included: Upward Bound, RockStar Agent Under 40, Best Group Booking Sales Effort, and Industry Activist - Notable Achievements in Support of Travel Agents. 

More than 4,500 travel agent professionals throughout the 14 Western states and readers of TravelAge West voted on the best-of-the-best from a list of Editor’s Pick award recipients that were chosen after careful review by TravelAge West Editor-in-Chief Kenneth Shapiro and the editorial team of TravelAge West. Review methods included product analysis, on-site visits, a survey of a select group of travel agents and online research.

“Travelers in the West have a unique perspective and they are very travel savvy,” said Shapiro, “so Western travel agents need to work with the best companies in the industry in order to please their customers. As the number-one travel trade magazine in this dynamic region, we look forward to the opportunity to acknowledge the hotels, cruise companies, tour operators, destinations and others  that go above and beyond.”

New to this year’s WAVE Awards, TravelAge West introduced the ‘Excellence in Leadership Award’ honoring an individual who, in the course of their career in travel and tourism, has consistently demonstrated leadership and insight, effected change or innovation and made extraordinary contributions to both organizations and the industry at large. The 2012 TravelAge West Excellence in Leadership Award honoree is Michelle Morgan, President of Signature Travel Network.

At the black-tie event, guests dined on a four-course meal while being treated to a multimedia presentation of the award recipients. 

“The WAVE Awards acknowledge companies that have consistently demonstrated excellence within the travel marketplace,” said Jack Grant, publisher of TravelAge West. “The awards celebrate the best of the best in travel as picked by travel agents who are true experts in the field.”

A list of this year’s WAVE Award winners, as well as a list of Trendsetter Award Recipients, follows.

TravelAge West (www.travelagewest.com) has been serving the travel industry for over 40 years as a leading source of travel industry news and product information. Read by travel agents, travel suppliers and travel industry professionals, the publication has a circulation of over 22,000 readers in 14 Western U.S. states. 

###

 

TravelAge West is the leading trade magazine for travel agents and the travel industry in the 14 western states. Serving its 22,000 readers for 43 years, the biweekly magazine is a main source of news and product information for the region’s agents and travel executives. TravelAge West is a part of Northstar Travel Media LLC, a worldwide provider of information, news and data for the travel and hospitality industry. Northstar Travel Media is based in Secaucus, N.J.

>