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Club Med is taking new steps to strengthen its advertising and rebating policies for travel agents, based on feedback received regarding policy changes implemented since 2007. The changes were an attempt to create a level playing field for all travel agencies in the marketing and sales of Club Med vacations.
One new change is that no travel agency or company may advertise or promote Club Med vacations at a price below Club Med’s published prices unless specifically authorized by the company. In addition, agents will be required to charge the gross amount according to payment policies for deposit and final payment when using a client’s credit card. Client bookings may be transferred within 72 hours of the initial booking date and before final payment, or on an exception basis as approved by a regional sales manager anytime inside the final payment window. www.clubmedta.com