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Mike Hallman, president and CEO of Medjet, believes his company is “the best-kept secret” in travel.
Medjet will protect your clients while they’re traveling — but it’s not travel insurance. Rather, it’s an air medical transfer and crisis response membership program that will (unlike many insurance policies or platinum credit card plans) get travelers to their hospital of choice if they need care.
Here’s what Hallman wants you to know about booking Medjet.
What sets your company apart from the crowd?Quality and control. One thing almost all the other options have, in the small print of their document of coverage, are the terms “nearest acceptable facility” and “medically necessary.” That should scare everyone.
We see story after story of people stuck in foreign hospitals because of those terms; they indicate that if the insurance company deems the hospital you are in an “acceptable facility,” and transporting you to your own hospital at home is not “medically necessary,” that’s where you’ll stay.
However, Medjet’s services are what we call “white glove,” and we believe our members are people, not claim numbers. We care deeply about them. They call us in unimaginable circumstances: when they are hurt, scared or just want to get home to their own doctors, family and local hospital. We make that possible.
What is Medjet’s most-purchased plan, and why is it popular?The MedjetAssist annual plan is our biggest seller. The basic medical transport coverage, for individuals, families and corporations, is what most people consider essential.
Our biggest growth product, however, is our MedjetHorizon membership, which includes all the transport benefits of MedjetAssist, plus security and crisis response benefits.
MedjetHorizon has always covered scary travel realities such as violent crime, terrorism, disappearance and more, but we added natural disaster and pandemic protection in 2017 after hurricanes, earthquakes and volcanos elevated our concern for our members. That November alone, we saw a 94 percent increase in sales.
When traveling abroad, what is the bare minimum travel-assistance plan a client should have?Trip interruption and cancellation coverage for sure, and medical coverage of at least $50,000 ($100,000, if it’s a safari) to cover local hospital and treatment costs. And Medjet — when $99 can potentially save you between $30,000 and $180,000 (the cost of a single medical transport), or when $578 keeps an entire family safe for an entire year (both transport and security wise, traveling together or separately), I’d say that’s a pretty good deal.
How can travel advisors best sell Medjet to clients?Education is power. Highlight and explain the “nearest acceptable facility” and “medically necessary” clauses in an insurance policy’s document of coverage, and do the same for the major platinum credit cards.
As for security, take a look at the same policies in relation to the removal from harm’s way. Most policies will only evacuate if there is a “government-issued mandate,” or respond to a security threat if the policy holder is in “imminent danger” or has already sustained bodily harm. MedjetHorizon members have 24/7 access to crisis response any time they feel threatened.