TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video
  • Wave Winner Videos

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Sign Up for Our Monthly Mexico Newsletter

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Crystal LieContributing Writer

Share

  1. Home
  2. Travel
  3. Hotels

A Sense-Sational Send-off

Feb 06, 2011
On Jan. 19, I was among one of the invitees present to celebrate Virgin America's "VH1 Countdown to Cancun" inaugural flight. Our Mexican getaway began even before we boarded the plane -- with a preflight reception consisting of fresh horchata, Bavarian cream-filled churros and chorizo breakfast burritos -- we all knew we were in for a treat.

Once onboard, with margaritas in hand, VH1 began their taping of its show "Top 20 Video Countdown," followed by a live, in-flight performance by the Grammy-nominated alternative rock band, the Goo Goo Dolls. While such celebrity performances are not regularly offered, passengers will find Virgin America's touch-screen entertainment system, Red, no less engaging. With hundreds of content options, including VH1's music video library, a 3,000 MP3 music catalog, 30 films, live television and video games, guests never have to have a dull moment.

As our festive flight came to an end, we were whisked away to continue our journey at the all-inclusive Live Aqua luxury resort, which operates under an innovative concept: tantalize all the senses.

"Virgin America is known for its stylish approach to design and for reinventing the travel experience with innovative amenities, beautiful mood-lit cabins and small touches aimed at offering a more pleasant flying experience," said Patricia Condon, the airline's public relations and events manager. "It made perfect sense to partner our launch with a resort like Live Aqua Cancun, which is also focused on revamping the total guest experience -- with interesting design, dramatic lighting and interior spaces, aromatherapy sensory experience throughout the property and, of course, full-service pampering."

All the Small Things
From the moment I arrived at the resort, the taste of ice-cold mint tea, the soothing soundscapes crafted by the in-house DJ, Gotardo Dorado, and the mood-setting aromas of spearmint, eucalyptus and lavender, warmly greeted our senses. I was delighted to find that each guestroom also had personal aromatherapy kits consisting of locally made scented soaps and a selection of essential oils to burn according to the different times of the day.

With each of the 371 guestrooms facing the ocean, the stunning views and sounds of the Caribbean coupled with the scents in the room set the stage for tranquility and relaxation.

Guests will find that Live Aqua's mission does not stop with just engaging the senses alone.

"The purpose of the resort is to create memories and give people stories to tell when they go back home," said Flor Blanco, Live Aqua's director of sales. "We offer opportunities to connect with the basics in nature."

One such opportunity comes from the resort's certification as a sea turtle nursery. During nesting season, children have the opportunity to use their senses to engage with the life around them by helping to relocate eggs laid on the beach as well as release baby sea turtles by the moonlight.

In addition to families and couples, groups will also find amenities at Live Aqua to suit their needs.

"Cancun is one of the best destinations for large parties," said Blanco. "At Live Aqua, we can comfortably accommodate groups of up to 600 people, providing them with a different set of exciting, themed itineraries each time."

The Spa Gets Serious
The cornerstone of our stay at Live Aqua was its otherworldly spa experience.

Hidden from sight behind thick mangroves in the middle of the property is the temazcal, a ceremonial sauna resembling an igloo made from brick and clay. Following traditional healing methods used by indigenous Mexicans, our 90-minute temazcal experience began with meditation and an offering to the four elements before stepping into the pitch-black, domed structure with our shaman. Once inside, heated volcanic rocks were placed in the center pit before being repeatedly doused with water. Under the gradually increasing heat and humidity, our shaman guided our minds through the dark, calling attention to our emotions rather than our physical state.

In addition to the temazcal, Live Aqua's world fusion spa offers multisensory treatments -- featuring aromatherapy and ingredients such as chocolate and avocado -- rooted in Maya culture as well as relaxation techniques from Sweden,
Japan, Australia and India.

Indeed, Live Aqua is a destination in itself and, with the new direct service on Virgin America from Los Angeles, experiencing it and the rest of Cancun will be even easier.

Web Exclusive

View a list of Mexico travel discounts and offers

The Details

Live Aqua Cancun
www.feel-aqua.com

Virgin America
www.virginamerica.com

Sign Up for Our Monthly Mexico Newsletter

I accept the T&C and Privacy Policy.

Tell Us What You Think! forum

  • Most Read
  • Most Shared
  1. 5 Future Leaders to Watch List, 2026
  2. Here Are All the Fall Travel Trends for 2026
  3. 14 ChatGPT Prompts Every Travel Advisor Should Use
  4. Top Black Friday Travel Deals for 2026
  5. How River Cruising Is Becoming More Adventurous

From Our Partners

More From TravelAge West

Atlas Ocean Voyages is among the many cruise lines offering Black Friday and Cyber Monday deals this year.

Here Are the Black Friday and Cyber Week Cruise Deals for 2025

Melissa DaSilva, deputy CEO and chief sales officer of TTC Tour Brands

Industry Q&A: Melissa DaSilva, Deputy CEO and Chief Sales Officer of TTC Tour Brands

Why Affinity Groups Are a Growth Engine for Advisors

Why Affinity Groups Are a Growth Engine for Advisors

According to new Need to Know research, travel advisors are regularly looking for educational opportunities.

Travel Agents Value Continuing Professional Education

Trafalgar River Cruises is among the brands benefiting from the updates.

TTC Tour Brands Overhauls Groups Program

Data collected by travel app Going suggests there are a few ways to save on air travel this summer.

These Summer Airfare Trends Are Great for Deal-Seeking Travelers

Clients can take advantage of these limited-time offers for their next adventure.

All the Black Friday Travel Deals You Need to Know

Advisors will have the chance to visit Peru on a Trafalgar fam trip.

TTC Tour Brands Announces Second Tour Week Following Success of March Debut

Buzzy evening events at Hotel del Coronado and the San Diego Air & Space Museum allowed for organic networking.

5 Things We Learned at Signature Travel Network’s 2025 Owner’s Meeting

More Stories Like This

Increased travel costs are driving clients to rethink different aspects of their Mexico vacations, including length of stay, accommodations and more.

How Mexico-Bound Vacationers Are Reacting to 2026 Price Increases

Read The Story
Ocean Allure is a 599-room, all-inclusive beachfront property in Costa Mujeres, Mexico.

Review: Ocean Allure Costa Mujeres

Read The Story
Four Seasons Resort Tamarindo offers a guided run through its reserve.

How Mexico Is Maintaining Its Magic for West Coast Travelers

Read The Story
Polanco’s walkable museum scene is a highlight.

A Local’s Guide to Mexico City

Read The Story
Los Cabos is continuing to grow as Mexico’s top luxury destination with new and developed offerings.

What's Next for Los Cabos? Managing Director Rodrigo Esponda Shares His Vision.

Read The Story
Acre Resort is offering themed cocktails, live music, a Catrina contest and more for the holiday.

Where to Experience Dia de los Muertos in Mexico in 2026

Read The Story
Cancun, Riviera Maya, Cabo San Lucas, Puerto Vallarta and Cozumel welcome millions of visitors each year.

Addressing Misconceptions About Travel to Mexico

Read The Story
Marriott has 294 properties, more than 43,000 rooms and 25 brands across the country.

Here's What's Driving Marriott's Growth in Mexico and Beyond

Read The Story
As sargassum washes up on beaches, it can negatively impact travelers’ vacation experiences.

How Mexico’s Sargassum Crisis Is Affecting Tourism

Read The Story
Travelers can enjoy an arts-infused guided visit to Palacio de Bellas Artes.

Mexico Travel Experiences That Drive Sales, According to Travel Advisors

Read The Story
TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2026 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here