As travelers increasingly put a focus on sustainability during their luxury vacations, Ocean by H10 Hotels can provide them with that precise combination of attributes during an all-inclusive vacation in Mexico, Jamaica or the Dominican Republic.
The brand offers everything from gourmet dining to lazy rivers, bowling alleys, batting cages, spa treatments and more for guests of all ages — all set along some of the world’s standout beaches.
TravelAge West sat down with Anna Jimenez Oliveras, market manager for the U.S. and Canada at Ocean by H10, to get an inside look at the brand’s offerings for guests, its “Stay Green” sustainability commitment, its programs for travel advisors and more.
How many hotels are under the Ocean by H10 brand?
Ocean by H10 Hotels currently operates seven hotels, in addition to three adults-only sections within the hotels, known as El Beso .
Where are the properties located?
Our all-inclusive resorts are located in three vibrant destinations: the Dominican Republic, near Punta Cana International Airport; the Riviera Maya in Mexico, including Puerto Morelos and Playa del Carmen; and Trelawny in Jamaica, approximately 35 minutes from Montego Bay International Airport.
What can travelers expect at your hotels?
Whether our guests are adults, young adults or children, they can expect to have a memorable vacation in the Caribbean, filled with fun in a safe, yet exhilarating, environment. Our hotels offer a wide range of activities and experiences for all ages, ensuring that everyone enjoys their stay. Guests can indulge in pool and beach activities; float along lazy rivers at select hotels; and enjoy bowling alleys, batting cages, gourmet dining options and much more — all in an all-inclusive format.
Family-friendly properties offer activities for all ages, such as waterparks.
Credit: 2024 Ocean by H10 Hotels
What kinds of experiences do you focus on providing for guests?
We emphasize great culinary experiences through fine dining; cozy and comfortable rooms; and entertaining nights filled with games, music, theater, international spa services and treats for everyone. Our curated entertainment options are designed to delight our guests, ranging from sports and physical activities to arts and crafts.
How does Ocean by H10 stand out from other all-inclusive brands?
Ocean by H10 Hotels stands out due to the unrivaled value we offer our guests, paired with exceptional service and an all-inclusive concept that includes our Unlimited Fine Dining concept. Our team is dedicated to providing unique experiences tailored to different guest needs, such as our Privilege section for superior experiences, the Daisy section for families and our adults-only properties for a more serene and sophisticated environment. Additionally, our focus on sustainability through the “Stay Green” initiative, and our dedication to maintaining high standards of quality and guest satisfaction further differentiate us from competitors.
The brand offers upscale, all-inclusive accommodations.
Credit: 2024 Ocean by H10 HotelsTell us a little more about the Stay Green initiative. What does it entail, and has the company seen notable results from the program?
The Stay Green initiative is our commitment to sustainability, focusing on reducing our environmental impact through various practices such as energy efficiency, waste reduction and supporting local communities. The initiative has led to significant results, including a 20% reduction in water consumption, a 25% reduction in waste generated by our operations and a substantial decrease in food waste. Our long-term goal is to reduce our carbon footprint by up to 75% in the next decade through strategic initiatives, including:
- Increasing the use of renewable energy by up to 50% of our operational needs.
- Utilizing environmentally friendly cooling agents for air conditioning and refrigeration.
- Implementing low-energy consumption equipment.
- Eliminating single-use plastics or adopting alternative materials, among other measures.
How else does the company focus on and promote sustainability?
Ocean by H10 Hotels promotes sustainability by implementing eco-friendly practices across all its properties. These include reducing single-use plastics, optimizing energy and water usage and sourcing locally produced goods. We also engage guests in our efforts by encouraging their participation in green practices during their stay.
How can travel agents work with you? Do you offer any tools or rewards for advisors?
Travel agents can work with us through our professional platform, which provides direct access to the best rates, exclusive promo codes and detailed information about our properties. We also offer a rewards program that provides cash incentives and flexible payout options for agents, recognizing and rewarding their efforts in driving bookings. We have a business development team that is dedicated to working exclusively with travel advisors, whether we need product curated training, information or help navigating any hotel department.
Is there anything else you want to share with travel agents or their clients?
We invite travel agents and travelers to experience the unique offerings of Ocean by H10 Hotels, where luxury meets sustainability, and every guest is treated to an exceptional experience. Whether it's enjoying the beauty of our Caribbean locations, indulging in world-class dining or simply relaxing in a comfortable, eco-conscious environment, there’s something for everyone. We’re committed to providing not just a vacation, but a memorable experience that guests will cherish long after they’ve left.