Sign Up for Our Monthly Mexico Newsletter
The Los Cabos Tourism Board has announced a five-phase approach to reopen Los Cabos to tourists, which includes health and safety measures that will apply to all travel sectors including the airport, transportation operators, restaurants, travel operators and hotels. The reopening plan and the accompanying guidelines will come into effect with the currently scheduled start date of Monday, June 1.
The plans were explained by Rodrigo Esponada, managing director of the Los Cabos Tourism Board, during a TravelAge West/Travel Weekly webinar held on May 13.
“The gradual opening is going to offer a much better experience for everybody,” Esponda said.
The timeframe of each phase is subject to change based on COVID-19 government regulations. Below, we break down what each phase entails.
Phase 1: June. Hotels will start to reopen, as well as restaurants and attractions in accordance with set hygiene standards.
Phase 2: July. The airport’s international terminal will reopen, and international arrivals will begin to resume.
Phase 3: August to September. Postponed group trips and wedding reservations are part of this phase.
Phase 4: October to December. Luxury travelers are welcomed back along with groups and travelers from Canada and the United Kingdom. During this phase, Los Cabos is hoping to reschedule 60% of the reservations that were canceled due to COVID-19.
Phase 5: Set to begin in the first quarter of 2021. Los Cabos hopes to welcome back leisure travel, resume 60% of air connectivity and reschedule up to 80% of reservations.
We want to make sure it’s clear what to expect when your clients come to Los Cabos.
Los Cabos is eager to welcome back tourists, as 80% of visitors come from the U.S., including 60% from California. However, safety is paramount — and the destination is taking its reopening plans seriously.
During the webinar, Esponda described a layered approach that includes enforcing standards for hygiene, cleaning and social distancing. Masks will be required by visitors on public transport and by workers in hotels and restaurants. It is not confirmed yet if resorts will ask guests to wear masks
“We are looking to offer the best experience for all guests from when they arrive at the airport,” Esponda said. “There will be a very thorough process of implementing specific measures.”
Some of these measures include the disinfection of frequently touched areas (such as handrails and kiosks) and the use of thermal cameras to detect individuals with a high temperature. Visitors will need to fill out a questionnaire to ensure proper contact tracing.
At the moment, no period of quarantine is required upon entering.
A manual of protocols, procedures and preventative measures has also been put together for adoption by local authorities; it is mandatory for airports, transport companies, restaurants and service providers abide by this manual to resume operations. Guidelines include specific information such as disinfection of areas, cleaning protocols, food handling and more.
This information has been shared with all suppliers so they too can apply the new protocols.
Restaurants have also been a big part of applying the new standards. The Restaurant Association has not only been abiding by the Manual but has been doing thorough training for workers across Los Cabos.
The goal across all Los Cabos tourism services — not just in hotels and restaurants —is to obtain a “Clean Point” (Punto Limpio) certification which is awarded by the Mexico federal government to strictly abide by the set hygiene protocols.
“We believe that having Punto Limpio in place is going to give consistency,” Esponda said.
The tourism board is also enforcing a flexible travel policy across all hotel properties.
All updated information will be posted on the destination’s website. Advisors can access the new tool kit which includes a one-page flyer that can be shared with clients who are thinking about traveling to Los Cabos. The document includes a summary of the new measures and protocols.
“We want to make sure it’s clear what to expect when your clients come to Los Cabos,” Esponda said.
The website will also have information about scheduled hotel openings and the status of connectivity and any other coronavirus-related updates. Advisors can also download videos and maps with more details on the reopening plans.
The DetailsLos Cabos Tourism Boardwww.visitloscabos.travel