TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video
  • Wave Winner Videos

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Kelly Rosenfeld // (c) 2012 Kelly Rosenfeld
Kelly RosenfeldExecutive Editor

Share

  1. Home
  2. Travel
  3. Trending

Thirteen Tech Tools We Can’t Live Without in 2013

Mar 13, 2013

In a recent co-branded webinar from TravelAge West and ASTA’s Young Professionals Society (YPS) entitled “13 Technology Tools We Can’t Live Without in 2013,” four leading travel and technology experts shared the secrets of their favorite tech tools.

Moderated by TravelAge West’s senior editor Skye Mayring, the panel included Brian Cloud, chief technology officer of SwiftTrip LLC, an Altour company; Kale Hungerson, the U.S. Internet marketing manager for the Ensemble Travel Group; Monica Poling, the online and technology editor for TravelAge West; and James Shearer, director of progress at Travel Masters in Vancouver and the international chair for YPS.

The conversation covered far more than 13 valuable technology tools and their applications.  For a summary of the webinar, see the outline below — or scroll all the way down to watch the archived webinar now.


Email, Planning and Organization Programs

Microsoft Outlook
•Set rules for automatic email organization or use Quick Step as a shortcut for organizing emails without automatically sorting
•Synchronizes with phone and other devices 
•Can integrate with other tools, keeping everything in one spot
•Multiple email addresses can be accessed through Outlook

Evernote
•Note-taking tool, add-on to Outlook 2010 and web browsers, as well as tablets and phones
•Features for sharing notes with others and tagging notes to find them more easily later

OneNote
•Integrated with Microsoft Office and Outlook
•Similar to Evernote — make lists, tag things from the Internet, use multi-dimensional tools for subcategorizing items, access notes later on-the-go

Other Recommended Email Tools
•Lotus Notes
•Thunderbird •Gmail, Yahoo, Hotmail


Meetings and Collaboration

Trello 
•Comprehensive online web application — manage tasks, set due dates, create lists, etc. that can all be accessed from the web
•Assign tasks quickly with different people in different places

Meetings.io
•Free communication tool, like Skype or conference call applications, to share files, send instant messages and make calls
•Create a one-page profile which embodies you or your business so people can come to that page to learn more and set up meetings with you

Join.me
•Screen-sharing program, which is free for a trial period
•Can be used internationally 

Doodle
•Free online scheduling tool that allows groups to share their individual availability through a poll

Google Hangouts
•Place for groups to meet online and converse face-to-face from different places


Cloud Storage

What is cloud storage?
•Storing files on the Internet, as opposed to a computer, so that they can be accessed from any Internet connection

Google Drive
•Cloud storage system with access to Google’s publishing tools
•Free tool for storing files online — get five gigabytes for free

SkyDrive
•Windows version of Google Drive — get seven gigabytes for free
•Attaches to Outlook; offers ability to edit Microsoft documents online

Dropbox
•Put documents in a file that you can easily email to others
•Photos from a mobile phone can be sent to DropBox, to look at on a computer, edit, upload or email

Hardware

Mobile Organization
•Neat Receipts — mobile scanner device for business cards, receipts and documents into files for managing
•Shoeboxed — take a photo of a business card or receipt to upload without scanner device; offers accounts of varying prices
•Square — mobile credit-card scanner for payments

Smartphones
•Android/iPhone/Blackberry/Windows operating systems
•Syncs with email, tech tools, etc.
•Wi-Fi hotspots can give travelers consistent access to the Web 

Western Digital Storage Drives
•Like Dropbox, but physical hardware for backing up files


Apps

Airline Apps
•Scan boarding pass instead of printing 

TripIt
•Automatically parses travel information such as flight number, hotel information and itinerary details; sends reminders for flights; creates a master itinerary
•TripIt Pro is $50 a year and will track airline refunds and offers other tools

Flight Track Pro
•Gate information; terminal maps; weather delays

Skype
•Make calls to computers or mobile phones for free or a minimal cost 
•Video camera or phone calling

Sunrise
•Each morning sends an email that gives you a full-day itinerary by syncing with your calendars and applications (both work and personal)

Delicious 
•Bookmarked web pages are centralized across different browsers and hardware through an app
•Add tags and categories to bookmarks; can create public categories for sharing with groups

Extra Tools

Social Media Scheduling Applications: HootSuite, TweetDeck, Buffer
•Multi-dimensional way to track everything in one place
•Post Facebook postings or Tweets in advance to go live later 

Office 365
•Is similar to Office 2013, but allows offers to pay a yearly rate for up to 5 devices instead of purchasing for individual computers
•Gives more accessibility to the Skydrive cloud tool

Carbonite
•Online backup software offering tiers of data storage; automatically updates 

YouTube
•How-to videos for using technology tools

MailChimp
•Regular communications email tool with statistical feedback

Urban Spoon
•Review-based app for finding quality restaurants in your location based on price and type

WhatsApp
•Works on all different phones with Wi-Fi for free messaging without incurring text messaging fees

The webinar, “13 Technology Tools We Can’t Live Without in 2013,” was the first in a series of webinars presented by TravelAge West and ASTA’s YPS. The series will continue on April 23 at 11 a.m. with the next co-branded webinar, “The New Young Consumer — Marketing to Generation Y and Millennials.” 

 

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

 

View Webinar Now

View Webinar

Scroll down to watch the archived version of 13 Technology Tools We Can’t Live Without in 2013 now.

Tell Us What You Think! forum

  • Most Read
  • Most Shared
  1. Where to Experience Dia de los Muertos in Mexico in 2026
  2. 5 Future Leaders to Watch List, 2026
  3. Fall Travel Is Surging, Far-Out Bookings Are on the Rise and More Luxury Trends From Virtuoso
  4. How AI Is Transforming Cruise Sales for Travel Advisors
  5. Who is Leah Talactac, Viking’s New President and CEO? Here’s Her First Interview in the New Role.

From Our Partners

More From TravelAge West

A new Fora report finds that clients are willing to spend more to ensure their accessibility needs are met, but finding reliable information remains a challenge for travel advisors.

New Report Finds Accessibility Is a Key Consideration for Multigenerational Travelers

The Aruba Tourism Authority released its new Responsible Tourism Impact Report which surveyed over 7,000 travelers across seven countries.

96% of Travelers Say Their Vacation Should Help, Not Harm

1Ren Test Article Aggregator TAW

1Ren Test Article Aggregator TAW

Travel advisors can access expert-led Pep Talks throughout May and June to stay informed and competitive in a rapidly changing industry.

The Travel Institute Announces 2025 Pep Talks Education Series Lineup

Clients may want to tailor the app they download to the country they’re heading to. // © 2016 iStock

8 Dependable Text-Messaging Apps for International Travel

Travel agents should do their research before joining a travel advisor network.

A Must-Read Guide to Choosing a Travel Agent Network

Northstar Travel Group's CEO addressed the topics of racism and diversity in a company-wide email.

Northstar Travel Group Issues Statement on Racism and Diversity

AAA Updates Hotel Criteria

AAA Updates Hotel Criteria

Travel advisors are the top sellers of cruise vacations.

Travel Agents Still Dominate Cruise and Tour Sales Over OTAs

More Stories Like This

A new Fora report finds that clients are willing to spend more to ensure their accessibility needs are met, but finding reliable information remains a challenge for travel advisors.

New Report Finds Accessibility Is a Key Consideration for Multigenerational Travelers

Read The Story
The Aruba Tourism Authority released its new Responsible Tourism Impact Report which surveyed over 7,000 travelers across seven countries.

96% of Travelers Say Their Vacation Should Help, Not Harm

Read The Story
1Ren Test Article Aggregator TAW

1Ren Test Article Aggregator TAW

Read The Story
Travel advisors can access expert-led Pep Talks throughout May and June to stay informed and competitive in a rapidly changing industry.

The Travel Institute Announces 2025 Pep Talks Education Series Lineup

Read The Story
Clients may want to tailor the app they download to the country they’re heading to. // © 2016 iStock

8 Dependable Text-Messaging Apps for International Travel

Read The Story
Travel agents should do their research before joining a travel advisor network.

A Must-Read Guide to Choosing a Travel Agent Network

Read The Story
Northstar Travel Group's CEO addressed the topics of racism and diversity in a company-wide email.

Northstar Travel Group Issues Statement on Racism and Diversity

Read The Story
AAA Updates Hotel Criteria

AAA Updates Hotel Criteria

Read The Story
Travel advisors are the top sellers of cruise vacations.

Travel Agents Still Dominate Cruise and Tour Sales Over OTAs

Read The Story
Travel to Buenos Aires Gets Easier With New Flights

Travel to Buenos Aires Gets Easier With New Flights

Read The Story
TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2026 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here