TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video
  • Wave Winner Videos

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Kelly Rosenfeld // (c) 2012 Kelly Rosenfeld
Kelly RosenfeldExecutive Editor

Share

  1. Home
  2. Industry Insight
  3. Opinion

How USTOA Is Helping its Members Become More Sustainable

Sep 18, 2023
Opinion  Sustainability  Tours  Travel News  
How USTOA Is Helping its Members Become More Sustainable
USTOA’s new Sustainability Policy provides a roadmap for its programs and initiatives.
Credit: 2023 narawit/stock.adobe.com

As the latest milestone in its “50 Years Forward” commitment to a responsible future for tourism, the United States Tour Operators Association (USTOA) has introduced its new Sustainability Policy.

Providing a roadmap for USTOA’s programs and initiatives, the policy is designed to meet organizations where they are and help them design a path to achieving their goals. As an accompaniment to the policy, USTOA has also debuted a Responsible Travel Promise, which it is asking all members to sign. The promise states a company’s support for and commitment to working toward USTOA’s sustainability initiatives.

Our Analysis: Changes Among USTOA Members Have the Power to Impact Countless Travelers

The member companies of USTOA represent $16 billion in revenue — that’s a whole lot of travel business. By committing to more sustainable practices and helping operators make positive forward momentum, USTOA is not only affecting the business practices of its members, but also influencing all of the clients who are purchasing travel through these suppliers. If each of those trips is even a little more sustainable than before, the members of USTOA will be contributing to a much larger, and much needed, shift within the wider travel industry.

Fast Facts: USTOA’s Sustainability Efforts

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

- The USTOA Sustainability Policy is the culmination of some eight months of work by its Sustainability Committee.

- The organization made its “50 Years Forward” commitment in 2022, when it celebrated its 50th anniversary.

RELATED: Terry Dale on USTOA’s 50th Anniversary and Looking "50 Years Forward" 

- USTOA says that its overall goal in the policy is to “ensure a sustainable future for the travel and tourism industry by balancing economic growth, environmental care and social wellbeing.”

- As part of USTOA’s Sustainability Community, members are invited to attend its SIR (Sustainability Is Responsibility) Education Series sessions and become a member of industry nonprofit Tourism Cares. The organization will hold its third SIR Summit in Singapore in May of 2024. 

What They Are Saying: USTOA Is Committed to a Responsible Future for the Tourism Industry

“’50 Years Forward’ is more than an anniversary slogan, it is a commitment USTOA made — fully embraced by our membership — to help create a responsible future for travel and tourism,” said Terry Dale, president and CEO of USTOA. “I am awed by the tireless efforts of the Sustainability Committee, led by our global social impact manager, Molly Laycob, to create a workable yet ambitious roadmap to bring our industry closer to that goal."

Dale added that both the new policy and the Responsible Travel Promise “are designed for us as an association to look both internally and externally at how we can make a difference, and to enhance our members’ efforts through our highly engaged Sustainability Community.”

Tell Us What You Think! forum

Related Content

What We Learned at Tourism Cares’ Meaningful Travel Summit in Norway

What We Learned at Tourism Cares’ Meaningful Travel Summit in Norway

  • Most Read
  • Most Shared
  1. Top Summer Travel Trends for 2026
  2. Record-Low Water Levels on European Rivers Are Impacting Cruises
  3. Where to Experience Dia de los Muertos in Mexico in 2026
  4. 5 Recent Hawaii Resort Renovations to Know About
  5. The Ala Wai Canal Paved the Way for Modern Waikiki. Now Locals and Travelers Are Helping Clean It Up.

From Our Partners

More From TravelAge West

Captain Arctic is sure to stand out with its dramatic sails and will carry only 36 passengers.

What to Know About Selar, the Brand-New Expedition Line Co-Founded by the First Female Arctic Captain

Global Travel Collection's clients are booking cooler climates.

Here's What Luxury Travelers Are Booking, According to New Data

The New Premium Air Traveler: How Advisors Can Capture Higher-Yield Customers

The New Premium Air Traveler: How Advisors Can Capture Higher-Yield Customers

A new crest adorns Carnival Magic's bow.

Carnival Glory and Carnival Magic Return to Service After Upgrades

AI recognizes consistency and depth, so focusing on a niche can help advisors get recognized by the platforms.

How AI Is Transforming Cruise Sales for Travel Advisors

A fresh Grand Dutch Cafe will be added to Zuiderdam.

Zuiderdam Joins Holland America Evolution Lineup With New Suites and Cafe

Live From Future Leaders in Travel: Business Wisdom From Travel Sales Experts Joe Leon, Marc-Antoine Kamel and Mickey McBride

Live From Future Leaders in Travel: Business Wisdom From Travel Sales Experts Joe Leon, Marc-Antoine Kamel and Mickey McBride

A rendering of a suite onboard the upcoming Amangati by Aman at Sea

Preview: Amangati by Aman at Sea

Sensible Weather has sold more than 1 million Weather Guarantees across 8,000 destinations.

As Weather Anxiety Grows, Sensible Weather Expands Internationally

More Stories Like This

Karen Morales, founder of Joyward Travel and Fora Accessibility Program Lead, is an accessible travel expert.

There Is No ‘Best’ Accessible Travel Destination — Only a Best Fit for Each Client

Read The Story
Editorial: Adventure Travel Is More Mainstream Than You Might Think

Editorial: Adventure Travel Is More Mainstream Than You Might Think

Read The Story
Editorial: What the OTA Era Can Teach Travel Advisors About AI

Editorial: What the OTA Era Can Teach Travel Advisors About AI

Read The Story
Some families see travel as an educational opportunity.

Why Taking Kids Out of School to Travel Is Becoming More Mainstream

Read The Story
Agentic AI tools may pull together travel ideas and inspiration, but not all travelers are ready to trust results when it comes to final payment.

Agentic AI Interest Is Up, But Trust Is Middling

Read The Story
Digital itineraries and detailed communication help clients feel prepared, informed and supported throughout their travels.

7 Ways to Empower Clients Through Wrap-Up Documents

Read The Story
Editorial: The Secret to Winning Clients in the Age of AI

Editorial: The Secret to Winning Clients in the Age of AI

Read The Story
Seamless experiences, service standards and deeper meaning all contribute to the perceived value of a luxury trip.

Booking Confidence Is Key to Luxury Travelers, According to This New Study

Read The Story
The Danube is among the European rivers with lower water levels this season.

Record-Low Water Levels on European Rivers Are Impacting Cruises

Read The Story
A streamlined proposal process can help travel advisors move clients from inquiry to booking more quickly.

How to Reduce Proposal Turnaround Time and Convert More Clients

Read The Story
TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2026 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here