TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video
  • Wave Winner Videos

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Kenneth Shapiro // (c) 2013 Kenneth Shapiro
Kenneth ShapiroVP/Editorial Director of TravelAge West and TravelPulse

Share

  1. Home
  2. News
  3. Viewpoints

Travel Agents Need to Keep Travel Fresh for Their Clients

Oct 09, 2016

As you might imagine, we get a lot of story pitches regarding destinations all around the world. Sometimes, the stories cover exotic locales that we hardly know anything about, but other times we receive pitches about familiar places. And often, it’s the latter group that can be the toughest to evaluate clearly.

When I’m reading a pitch about a destination that I’ve traveled to many times myself — or that we have featured regularly in the pages of TravelAge West — there’s a tendency to feel jaded before I even read the email. Of course, being the impartial, professional editor that I am, I do my best to discuss the idea with fresh eyes and an open mind. And guess what? As a result, I sometimes find myself totally surprised and delighted to learn something new.

I’m sure most of you know exactly what I mean. While you may not be evaluating new story queries, I bet the feeling of discovering a fresh take on an old vacation favorite is exciting to you, as well. It’s thrilling when you realize that there is more of the world to be explored — sometimes, right under your nose.

We hope that this issue’s cover story, “Beautiful Hidden Mexico,” will give you that feeling of discovery, as we present some of Mexico’s most beautiful, but least visited, destinations.

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

It’s very important — to both travel agents and travel editors — not to become so acquainted with a place that you fail to keep learning about it. In any destination, there will undoubtedly be many clients who choose to follow the well-worn tourist paths, and these visitors deserve the best efforts of their agent in planning a fulfilling trip complete with fresh ideas and personalized options.

When a sportswriter asked the great baseball player Joe DiMaggio what kept him going day in and day out, he responded: “There is always some kid who may be seeing me for the first or last time. I owe him my best.”

Whenever I get ready to read a story pitch about the same old destination, I recall this quote and focus on doing the job the right way, every time. By keeping an open mind, I have a better chance to be ready when a fresh idea presents itself.

Tell Us What You Think! forum

Related Content

Don't miss our list of the best of beautiful (hidden) Mexico spots.
  • Most Read
  • Most Shared
  1. Top Summer Travel Trends for 2026
  2. Carnival Glory and Carnival Magic Return to Service After Upgrades
  3. The 10 Best Luxury Golf Resorts in California
  4. Why Advisors Are Booking More Air
  5. 5 Southern Italian Beach Towns Beyond the Amalfi Coast

From Our Partners

More From TravelAge West

Mexico was North America's top tourism performer last year.

Data Shows Mexico’s Tourism Sector Outperformed the U.S. in 2025

Traveling in America changed tourists’ perceptions of the country for the better.

International Visitors Give U.S. Vacations High Marks

A friction-free inquiry process helps advisors set boundaries from the start of a client interaction.

How to Eliminate Burnout, Starting With Client Inquiries

Karen Morales is the founder of Joyward Travel, a Fora advisor and Fora Accessibility Program Lead.

What I Wish Travel Advisors Knew About Booking Accessible Travel, as an Agent and a Wheelchair User

More travelers, including younger generations, are purchasing travel insurance.

Travel Insurance Purchases Are Up — Even Among Younger Generations

The ALGVPro Specialist Program in Spanish ensures better accessibility in an increasingly diverse travel advisor community.

ALG Vacations Announces ALGVPro Specialist Program in Spanish

According to Delta’s study, global travelers are finding more meaning in real-world experiences amid the growth of AI.

Study Reveals Why AI Is Making Travel Even More Important

Editorial: Travel Advisors Provide Calm Amid Chaos

Editorial: Travel Advisors Provide Calm Amid Chaos

IATA is predicting that average airfares will fall over the course of 2026.

The Beginning of 2026 Shows 3.8% Growth in Air Passenger Demand

More Stories Like This

Mexico was North America's top tourism performer last year.

Data Shows Mexico’s Tourism Sector Outperformed the U.S. in 2025

Read The Story
Traveling in America changed tourists’ perceptions of the country for the better.

International Visitors Give U.S. Vacations High Marks

Read The Story
A friction-free inquiry process helps advisors set boundaries from the start of a client interaction.

How to Eliminate Burnout, Starting With Client Inquiries

Read The Story
Karen Morales is the founder of Joyward Travel, a Fora advisor and Fora Accessibility Program Lead.

What I Wish Travel Advisors Knew About Booking Accessible Travel, as an Agent and a Wheelchair User

Read The Story
More travelers, including younger generations, are purchasing travel insurance.

Travel Insurance Purchases Are Up — Even Among Younger Generations

Read The Story
The ALGVPro Specialist Program in Spanish ensures better accessibility in an increasingly diverse travel advisor community.

ALG Vacations Announces ALGVPro Specialist Program in Spanish

Read The Story
According to Delta’s study, global travelers are finding more meaning in real-world experiences amid the growth of AI.

Study Reveals Why AI Is Making Travel Even More Important

Read The Story
Editorial: Travel Advisors Provide Calm Amid Chaos

Editorial: Travel Advisors Provide Calm Amid Chaos

Read The Story
IATA is predicting that average airfares will fall over the course of 2026.

The Beginning of 2026 Shows 3.8% Growth in Air Passenger Demand

Read The Story
Bad Bunny’s thematic performance showcased Puerto Rican culture in a way that enticed viewers to know more about the destination.

Interest in Puerto Rico Skyrockets After Bad Bunny’s Super Bowl Half-Time Show

Read The Story
TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2026 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here