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Picture it: you’re onboard a Windstar ship after spending the day in Venice. You’re the only cruise ship there, and as you exit the port, the sails unfurl and you literally sail past the city of canals on your way to your next stop. It’s a moment Captain Neil Broomhall, Windstar’s fleet captain, has experienced firsthand.
In this special episode of Trade Secrets, we talk to Captain Neil Broomhall, Windstar Cruises’ fleet captain, about what a typical day looks like onboard a Windstar ship (and whether he’s ever seen a mermaid or sea monster...).
Then, Windstar president Chris Prelog fields listener questions, from how to sell small-ship cruising and how to book VIP experiences for clients to getting in touch with suppliers and why companies like Windstar pay commission in the first place.
This episode is sponsored by Windstar Cruises. https://www.windstarcruises.com/
Theme song: Sock Hop by Kevin MacLeod (License)
See omnystudio.com/listener for privacy information.
Captain Neil Broomhall (left) and Chris Prelog
Credit: 2023 Jenn MartinsFurther Resources and Related Reading
- Windstar’s previous Trade Secrets episode: “Is Small-Ship Cruising Right for my Client?” (Sponsored Content)
- Get in Touch With Windstar Cruises
- Email for general questions
- Windstar's Travel Advisor Hub
Windstar's Travel Agent Information and Reservations
- Phone - 866-851-4042
- Fax - 786-685-3089
- Hours Monday-Friday (Eastern Time): 9 a.m.-9 p.m.; Saturday, 9 a.m.-7:30 p.m.; Sunday, 10 a.m.-6:30 p.m.
- Brochures and promotional material: 800-824-8636
Sales and Service (Travel agents only)
- Phone: - 866-766-3873; fax: 786-685-3044; email
Ask a Question on the Podcast
If you're a travel advisor with a question about the latest travel news, trends, best business practices or more, please call our hotline and leave a message at 201-902-2098 or send an email to [email protected].
About Your Hosts
Emma Weissmann is the Managing Editor of TravelAge West, a print and online magazine for travel advisors based in the Western U.S. She is also the host of the Humans of Travel podcast, where she interviews notable individuals in the travel industry about their lives — the highs and lows that make them human.
Jamie Biesiada is a Senior Editor with Travel Weekly. She is an award-winning journalist, including being named the American Society of Travel Advisors’ 2019 Travel Journalist of the Year. Her roots are in community journalism, where she was the editor of several local newspapers and a regional entertainment magazine.
About the Show
Trade Secrets, a podcast from the editors of Travel Weekly and TravelAge West, is where travel advisors ask — and answer — questions. On each podcast, our editors will ask a veteran travel industry insider to join them and field listeners’ questions. Topics will range from business advice to industry trends, history and more — as long as it’s travel-related, we want to address it! Find Trade Secrets wherever you get your podcasts, or at www.travelagewest.com/podcasts/trade-secrets.
