OpinionLegal Lingo: How to Handle Legal Threats From Clients in Regard to COVID-1903.30.2020 Jeffrey Ment, Managing Partner of The Ment Law Group What to do if clients are angry about services impacted by the COVID-19 pandemic
OpinionLegal Lingo: What Destination Info Should You Share With Clients?12.09.2018 Jeffrey Ment, managing partner of Ment Law Group Jeffrey Ment, managing partner of The Ment Law Group and a former travel advisor, answers your most...
OpinionLegal Lingo: What Travel Advisors Need to Know About Class-Action Lawsuits12.27.2020Jeffrey Ment Advisors now need to know and understand the litigation landscape so that they can be better prepared...
OpinionLegal Lingo: What to Do About Those Unfair Credit Card Chargebacks04.22.2020Jeffrey Ment Here’s the deal about credit card chargebacks — and what to do if you receive one
OpinionLegal Lingo: Should Clients Stay, or Should They Go?07.26.2020Jeffrey Ment A travel advisor’s guide to the trip-planning process during the COVID-19 pandemic
Business FeaturesThe 2020 Future Leaders in Travel Retreat Unites Advisors and Suppliers in Their Resolve to Build Back Better09.21.2020 TravelAge West Editors The third-annual Future Leaders event focused on crisis communication, managing finances, the...
Business FeaturesFuture Leaders in Travel Retreat 2020 Goes Virtual, Applications Now Open07.14.2020Valerie Chen This year’s Future Leaders in Travel Retreat will be held virtually from Aug. 31 to Sept. 2
Business FeaturesHow California's Proposed Independent Contractor Changes May Affect You07.18.2019Emma Weissmann With the passing of California Assembly Bill 5, travel agencies with California-based independent...
Business FeaturesFrom Insurance to Vouchers: How Travel Agents Problem Solve During a Pandemic05.10.2021Mark Chesnut Travel advisors need to be expert navigators through the maze of COVID-19 cancellations, vouchers,...
Business Features40 Tips and Resources for New Travel Agents 01.02.2026 A comprehensive collection of resources and expert insight to assist new travel advisors in navigating...
