TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video
  • Wave Winner Videos

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Sign Up for Our Monthly Cruise Newsletter

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Valerie Chen
Valerie ChenContributing Writer

Share

  1. Home
  2. Travel
  3. Cruise

6 Things Agents Should Know Before Selling Europa 2

Nov 08, 2015
Europa 2 was built in 2013. // © 2015 Valerie Chen
Europa 2 was built in 2013. // © 2015 Valerie Chen

I have just two vague memories of my first cruise at age 8: lots of chicken tenders (likely) and my mom covering my eyes during a showing of Titanic (not as likely). But as soon as I stepped onboard Europa 2, Hapag-Lloyd Cruises’ crowning young beauty, I had a strong feeling that this cruise would be difficult to forget. Following is a breakdown of what agents should know about Europa 2, which recently received five-stars-plus from Berlitz Cruising & Cruise Ships for the third consecutive year.

Sail for Longer
Unlike most cruise ships, Hapag-Lloyd Cruises’ Europa 2 doesn’t continually repeat itineraries. The cruise line guarantees that passengers can combine at least three itineraries without having to repeat any ports of call, but the number can usually be even greater. According to Frank Neumann, the ship’s hotel director, about 50 percent of Europa 2 and Europa’s passengers are return cruisers, which underlines the importance of diversifying ports of call.

International Ship
Hapag-Lloyd Cruises a German cruise line that primarily caters to German passengers. Even though Europa 2 is a bilingual ship (unlike the older and more formal Europa), the clients best suited for the ship may be those who are longtime cruisers, have an interest in the German culture or both. Susanne Cheng, the international hostess onboard Europa 2, notes that most sailings include about 15 percent non-German, English-speaking passengers.

Spa Attire
Germans pride themselves on a serious spa culture. The 8,611-square-foot Ocean Spa onboard Europa 2 is no exception, with everything from a personal decked-out spa room to eight shared treatment rooms. However, there’s a catch for the more prudish folks: Full nudity is expected in the co-ed sauna, steam and shower area. You’re allowed to keep a towel or swimwear on, if so desired, but chances are you’ll be the odd one out.

Sign Up for Our Monthly Cruise Newsletter

I accept the T&C and Privacy Policy.

Hapag-Lloyd’s Europa 2 prides itself on thoughtful details, such as arrival gifts of apple cider and gummy bear for kids in the family suites. // © 2015 Valerie Chen
1/13Europa 2

Hapag-Lloyd’s Europa 2 prides itself on thoughtful details, such as arrival gifts of apple cider and gummy bear for kids in the family suites. // © 2015 Valerie Chen

The eight renovated family suites, also called “family apartments,” are stocked with amenities. // © 2015 Hapag-Lloyd
2/13Europa 2

The eight renovated family suites, also called “family apartments,” are stocked with amenities. // © 2015 Hapag-Lloyd

At the kids’ club for children ages 4 to 10, little ones can play in a research lab, a theater and more. // © 2015 Hapag-Lloyd
3/13Europa 2

At the kids’ club for children ages 4 to 10, little ones can play in a research lab, a theater and more. // © 2015 Hapag-Lloyd

An exterior shot of Hapag-Lloyd's Europa 2 // © 2015 Valerie Chen
4/13Europa 2

An exterior shot of Hapag-Lloyd's Europa 2 // © 2015 Valerie Chen

There are 12 Zodiacs available onboard the Europa 2. // © 2015 Valerie Chen
5/13Europa 2

There are 12 Zodiacs available onboard the Europa 2. // © 2015 Valerie Chen

At Europa 2’s spa, passengers can spend time in an ice fountain, the Kneipp pool, a fitness studio, golf simulators and much more. // © 2015 Hapag-Lloyd
6/13Europa 2

At Europa 2’s spa, passengers can spend time in an ice fountain, the Kneipp pool, a fitness studio, golf simulators and much more. // © 2015 Hapag-Lloyd

Passengers can enjoy bike tours led by Europa 2’s bike guide. // © 2015 Valerie Chen
7/13Europa 2

Passengers can enjoy bike tours led by Europa 2’s bike guide. // © 2015 Valerie Chen

Offering a variety of Asian fare, Elements is often a favorite restaurant among passengers. // © 2015 Valerie Chen
8/13Europa 2

Offering a variety of Asian fare, Elements is often a favorite restaurant among passengers. // © 2015 Valerie Chen

A Singaporean-inspired dessert at Elements: coconut crepe caramelized with palm sugar and pineapple sorbet // © 2015 Valerie Chen
9/13Europa 2

A Singaporean-inspired dessert at Elements: coconut crepe caramelized with palm sugar and pineapple sorbet // © 2015 Valerie Chen

Weltmeere is the largest restaurant and includes both vegetarian and international menus. // © 2015 Valerie Chen
10/13Europa 2

Weltmeere is the largest restaurant and includes both vegetarian and international menus. // © 2015 Valerie Chen

At Serenissima, passengers dine on delicious Italian dishes such as “Antipasto Misto Italiano,” a variation of Italian starters. // © 2015 Valerie Chen
11/13Europa 2

At Serenissima, passengers dine on delicious Italian dishes such as “Antipasto Misto Italiano,” a variation of Italian starters. // © 2015 Valerie Chen

Located on deck nine, Belvedere Lounge provides coffee, tea and plenty of quiet. // © 2015 Valerie Chen
12/13Europa 2

Located on deck nine, Belvedere Lounge provides coffee, tea and plenty of quiet. // © 2015 Valerie Chen

It’s possible to order German food through room service at any hours of the day or night. // © 2015 Valerie Chen
13/13Europa 2

It’s possible to order German food through room service at any hours of the day or night. // © 2015 Valerie Chen

Families Welcome
Of the 251 suites onboard, there are eight recently renovated family suites. They consist of two connected cabins — one for the parents and one for the little ones — that contain a shared veranda, a play area, a baby-changing table, bunk beds (one of which is a Pullman couch) and plenty of toys. Outside of the suites, there’s the Knopf Club (for kids ages 2 to 3), a kids’ club and a teens’ club. In lieu of champagne upon arrival, kids get their own treat: miniature bottles of apple cider, along with gummy bears. Children 11 years old or younger cruise free.

Secret Spots
Europa 2 is known for having the biggest space-to-passenger ratio in the industry. So even when the ship is almost at its full capacity of 500 passengers, it likely won’t feel crowded. Neumann recommends heading to deck 11, which feels like a well-kept secret and has abundant sun loungers and chairs. The Belvedere Lounge on deck nine is another place for respite, with live music and high tea in the afternoon and an extraordinary view — courtesy of floor-to-ceiling windows — all the time.

Drink Up
Outside of the water bottles provided in the cabin’s minibar (refilled twice daily with other free drinks as well), water comes at an additional charge. Alcohol costs extra, too, but is reasonably priced. However, coffee (including lattes, cappuccinos and the like), tea and fresh juices are free onboard. Currently, Europa 2 has an introductory offer for non-German, English-speaking passengers: Up to 200 Euro (per person) onboard credit for all beverages.

The Details

Hapag-Lloyd Cruises
www.hl-cruises.com

Tell Us What You Think! forum

Related Content

Read a full review of Europa 2 for additional details about the ship and its itineraries.
  • Most Read
  • Most Shared
  1. Top Summer Travel Trends for 2026
  2. Carnival Glory and Carnival Magic Return to Service After Upgrades
  3. The 10 Best Luxury Golf Resorts in California
  4. Why Advisors Are Booking More Air
  5. 5 Southern Italian Beach Towns Beyond the Amalfi Coast

From Our Partners

More From TravelAge West

Crystal Grace will feature a collection of new dining experiences.

Preview: Crystal’s Crystal Grace

Oceania is calling its new restaurant the most exclusive fine-dining restaurant at sea.

Oceania Cruises Introduces the Most Exclusive Fine-Dining Restaurant at Sea

Leigh Barnes Talks Meaningful Travel and Growing Intrepid's Brand Presence in the U.S.

Leigh Barnes Talks Meaningful Travel and Growing Intrepid's Brand Presence in the U.S.

MSC Cruises is among the lines with sailings that have been affected by the conflict.

Tracking Middle Eastern Cruise Interruptions Amid the Current Conflict

The 170-foot Tidal Tower will anchor Great Tides Waterpark.

NCL's New Great Stirrup Cay Waterpark Gets Opening Date, With Advance Tickets Now on Sale

Crystal Serenity's atrium will be contemporarily redesigned.

Crystal to Follow Symphony Drydock With Refurbishment of Serenity This October

The new Mangrove Bay pool area at Isla Tropicale

Carnival Reveals Updates for Its Honduras Destination

The luxury line’s next ship will carry 850 guests and debut in 2026, with a sister ship to follow in 2029.

New Ship Preview: Regent Seven Seas Cruises’ Seven Seas Prestige

A new crest adorns Carnival Magic's bow.

Carnival Glory and Carnival Magic Return to Service After Upgrades

More Stories Like This

Loyal Captain's Club members have even more perks coming their way.

Celebrity Cruises' Captain's Club Gets New Milestone Rewards Between Tiers

Read The Story
Rotterdam is a mainstay of the legendary cruise brand.

Holland America Line Expands to Year-Round Europe Cruising

Read The Story
The 170-foot Tidal Tower will anchor Great Tides Waterpark.

NCL's New Great Stirrup Cay Waterpark Gets Opening Date, With Advance Tickets Now on Sale

Read The Story
Atlas Adventurer will be a luxury expedition sailing yacht.

Preview: Atlas Ocean Voyages’ Atlas Adventurer

Read The Story
Crystal Grace will feature a collection of new dining experiences.

Preview: Crystal’s Crystal Grace

Read The Story
The luxury line’s next ship will carry 850 guests and debut in 2026, with a sister ship to follow in 2029.

New Ship Preview: Regent Seven Seas Cruises’ Seven Seas Prestige

Read The Story
A new crest adorns Carnival Magic's bow.

Carnival Glory and Carnival Magic Return to Service After Upgrades

Read The Story
Oceania recently eliminated NCFs, following corporate cousin Norwegian.

Will Regent Seven Seas Follow Oceania in Eliminating NCFs?

Read The Story
MSC Cruises is among the lines with sailings that have been affected by the conflict.

Tracking Middle Eastern Cruise Interruptions Amid the Current Conflict

Read The Story
The new Mangrove Bay pool area at Isla Tropicale

Carnival Reveals Updates for Its Honduras Destination

Read The Story
TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2026 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here