It would be an understatement to say that the Waikoloa Beach
Marriott is in a prime location. In fact the setting is so special,
centuries ago ancient Hawaiians chose to settle on the exact spot,
and today remnants of their civilization can be found throughout
the 17-acre oceanfront resort. The most notable relics are the fish
ponds located near the Marriott’s beach. These ingeniously designed
pools were actually used for fish farming, and today guests of the
resort can wander among the rock ponds as well as the other
historic spots on the grounds and learn more about Hawaiian culture
when they are not laying on one of the best beaches on the Big
Island, that is.
The folks at Marriott have apparently decided that a setting so
special deserves a resort that lives up to the location. The
property is currently in the midst of a $40 million renovation, and
when finished in summer 2006, it will be substantially updated,
including new guestrooms, new grounds, new swimming pools and
more.
Laidback Ambiance
Not that the old Waikoloa Marriott was so bad. With its
comfortable, if a bit outdated, guestrooms and beautiful grounds,
the hotel definitely had its fans. In fact, on a recent press trip,
I learned that Clint Eastwood is partial to one of the main suites.
In fact, the Waikoloa Marriott reminds me a bit of Eastwood on the
quiet side, solid if not glamorous, but with plenty of surprises
left.
The Marriott shares its stretch of the Kohala Coast with the
boisterous and massive Hilton Waikoloa Village. While the Hilton
may be a better choice for clients with attention deficit disorder
and families with tweens the Marriott presents a good
counter-balance, with its mellower vibe and pristine, culturally
rich surroundings. (Agents should note that day passes are
available for purchase from Hilton for clients who want to spend an
afternoon using the Hilton’s pools and waterslides and then return
to the more peaceful Marriott at night.)
The Marriott does have its own amenities of course, including a
pool and waterslide, as well as a children’s sandy-bottom pool that
was ideal for my infant and toddler. In addition, the 545-room
resort offers a fitness center, six tennis courts, conference
facilities and a couple of restaurants. The resort also hosts a
popular luau and has space for parties and special events. (In
fact, on our first night we were treated to a fireworks show that
was part of a wedding reception.) The property also has access to
two award-winning 18-hole championship golf courses.
The current renovation is being done in stages, so one guestroom
tower will always remain open, which will limit the disruption to
guests. When we were there, the North Tower was being worked on,
but there was virtually no noticeable disturbance. The North Tower
is scheduled for completion this month and the South Tower for
March. When the construction moves to the common grounds after
that, however, some services will be impacted, and agents are
advised to check on the status of the construction before
booking.
When it’s all over, the resort will feature a 12,000-square-foot
ballroom, a new restaurant and a new adult swimming pool (in
addition to the family pool). It will also see major upgrades to
guestrooms, the lobby and porte cochere and the restaurants. Also
renovated or added will be a two-level, 5,000-square-foot-plus
Mandara Spa, a salon, a fitness room and newly furnished
cabanas.
The guestrooms will have a new sophisticated, contemporary decor
that’s more in line with a Westin or W brand. The rooms will get
all new bedding, furnishings and bathroom fixtures, as well as
refreshed wallpaper, paint and art. There will be upgrades in the
amenities as well.
According to company representatives, the renovation will reflect
the “New Look and Feel of Marriott” initiative, which “presents a
fresh approach influenced by the foremost innovations in design,
technology, culinary expertise, service and comfort.” These changes
include the new company-wide Revive Bedding. This bedding features
down comforters inside fitted duvets, as well as a host of mattress
enhancements.
After the construction, expect the hotel to see a boost in
business, as word spreads about this Big Island cultural gem.
HOTEL CHECKLIST
Hits: Great location on a swimmable beach on the
sunny Kohala Coast, just 18 miles north of the Kona airport.
Laidback atmosphere. Great cultural sights on property. Sand pool
for kids is a big plus.
Misses: Limited dining options. As is, the lobby is too big, making
the resort feel empty at times.
Plugging In: In-room high-speed Internet is available. Even better
connectivity is expected after the renovation.Be Aware: Across the road from the Marriott is the
King’s Shops outdoor mall, with loads of dining and shopping
options.
Clientele: Mostly leisure, although the resort
features extensive conference facilities with even more on the
way. Rates: Rack rates for 2006: Mountain/Gardenview:
$385 per night; Oceanview: $450; Oceanfront: $515. Packages
available. Also Fam-Tastic rates of $65 per night are available for
travel agents that have passed Marriott’s Hotel Excellence
Exam. Commission: 10 percent.
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