TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video
  • Wave Winner Videos

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Sign Up for Our Monthly Caribbean Newsletter

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Christina JelskiContributing Writer

Share

  1. Home
  2. Travel
  3. Hotels

Hotel Review: Hyatt Ziva and Hyatt Zilara Cap Cana in Punta Cana

Feb 12, 2020
Hotel Review: Hyatt Ziva and Hyatt Zilara Cap Cana in Punta Cana
Hyatt Ziva Cap Cana features numerous infinity pools.
Credit: 2020 Hyatt Ziva and Zilara Cap Cana

“Here, guests are at an all-inclusive without feeling like they’re at an all-inclusive,” said Pedro Tomas, general manager of the Hyatt Ziva and Zilara Cap Cana.

We were sitting at Deja Brew, the coffee bar nestled within the Zilara lobby. I was only one day in to a three-night stay at the newly opened Punta Cana resort, but I fully understood his sentiment.

The 750-room complex, which comprises both the family-friendly Ziva and adults-only Zilara concepts, is in some ways a prototypical all-inclusive. It’s tucked away within the gated community of Cap Cana, offering every amenity imaginable — from a waterpark to a 14,000-square-foot fitness center — across 40-plus acres of prime beachfront.

In other ways, it is entirely atypical.

Sign Up for Our Monthly Caribbean Newsletter

I accept the T&C and Privacy Policy.

The 750-room complex sits on more than 40 acres of a white-sand beach.
The 750-room complex sits on more than 40 acres of a white-sand beach.
Credit: 2020 Hyatt Ziva and Zilara Cap Cana

Guests can roam Hyatt Ziva and Zilara Cap Cana sans wristbands. The property’s 10 a la carte dining venues don’t require reservations; guests are seated on a first-come, first-served basis. At the two buffet outlets, globally inspired fare is distributed not in giant catering trays, but via regular-sized serving dishes that are frequently replenished. Meanwhile, an array of cooking stations present guests plenty of customizable, fresh-made options.

One of the resort’s more standout a la carte offerings is its Indian restaurant, Journeys, which is located in the Zilara wing. Helmed by an Indian chef, the venue serves up authentic specialties such as samosas, chicken tikka masala, dal basanti and Goanese shrimp curry, as well as signature cocktails including the Journey Martini, made with cardamom-infused vodka, or the Bombay Way, a concoction of gin, lime, mint and a pinch of curry.

Indian restaurant Journeys features delicious dishes including chicken tikka masala and Goanese shrimp curry.
Indian restaurant Journeys features delicious dishes including chicken tikka masala and Goanese shrimp curry.
Credit: 2020 Hyatt Ziva and Zilara Cap Cana

If clients are lucky, they may be able to snag a seat inside Journeys’ antique train car, which has been retrofitted to serve as a seating area that’s heavy on vintage charm. 

The fact that I found myself lingering post-meal at Journeys, in anticipation of a bill that would never come, seemed a clear testament to the resort’s ability to transcend the usual conventions of all-inclusive dining.

The development’s out-of-the-box thinking also extends to its design ethos. 

At Hyatt Ziva, where I was hosted during my January stay, the lobby blends ocean views and natural finishes with unconventional industrial touches and midcentury modern furniture. Throw in a chic bar, the bustling coffee counter and a coworking-style table with multiple outlets, and it’s clear the resort has sought to bring a bit of an urban vibe beachside.

An oceanfront junior suite at Hyatt Ziva Cap Cana
An oceanfront junior suite at Hyatt Ziva Cap Cana
Credit: 2020 Hyatt Ziva and Zilara Cap Cana

That sleek and sophisticated aesthetic extended to my 600-square-foot Junior Suite King room, outfitted in neutral tones, blonde wood flooring and colorful, abstract art-inspired rugs. The room was also practical. In addition to a generously sized bathroom, multiple closets, plentiful counter space and a pull-out sofa made the accommodation perfect for families. 

The room’s most memorable design element, however, was a wood-finish accent wall behind the bed, inlaid with a freeform constellation of clear, marble-like spheres. When I flipped a switch, the entire thing lit up like a Lite-Brite toy. 

It was a surprising touch, but during my stay at the Hyatt Ziva and Zilara Cap Cana, I quickly learned to expect the unexpected. 

The Details
Hyatt Ziva Cap Cana
www.resortsbyhyatt.com/ziva-cap-cana

Hyatt Zilara Cap Cana
www.resortsbyhyatt.com/zilara-cap-cana

Tell Us What You Think! forum

Related Content

Hotel Review: Hilton La Romana in the Dominican Republic

Hotel Review: Hilton La Romana in the Dominican Republic

  • Most Read
  • Most Shared
  1. The U.S. Passport Is Continuing to Fall in Global Rankings
  2. Top Summer Travel Trends for 2026
  3. Carnival Glory and Carnival Magic Return to Service After Upgrades
  4. The 10 Best Luxury Golf Resorts in California
  5. 5 Southern Italian Beach Towns Beyond the Amalfi Coast

From Our Partners

More From TravelAge West

The Westin Reserva Conchal is located on the only beach in Costa Rica with “sand” made up of millions of tiny shells.

Review: Westin Reserva Conchal

Hawaiʻi Loves Travel Advisors

Hawaiʻi Loves Travel Advisors

Webinar | Watch Now

Grand Tented Pool Pavilions at Aman-i-Khas are palatial in size.

India’s Best Luxury Wildlife Resorts

The W Costa Rica - Reserva Conchal is located within a protected nature reserve on the western coast of Costa Rica.

Review: W Costa Rica - Reserva Conchal

Global Travel Collection's clients are booking cooler climates.

Here's What Luxury Travelers Are Booking, According to New Data

The resort has refreshed its 112 guestrooms and suites, multiple dining venues, its adults-only pool and more.

Review: Waldorf Astoria Los Cabos Pedregal

Guests can unwind in luxury while exploring Belize's culture, wildlife and natural beauty.

Rainforest Adventures and Private Island Escapes Await Guests of The Belize Collection

Park Hyatt Aviara’s stunning 18th hole

The 10 Best Luxury Golf Resorts in California

Crystal Grace will feature a collection of new dining experiences.

Preview: Crystal’s Crystal Grace

More Stories Like This

Guests can immerse themselves in Jamaica’s rum heritage by sampling fresh interpretations of the Dunn’s Old Fashioned at Sandals Dunn’s River in Ocho Rios.

Where to Enjoy Caribbean Cocktails With a Sense of Place

Read The Story
The Caribbean offers visitors a chance to experience destinations whose appeal extends beyond the screen.

Hollywood in the Caribbean: Where to Enjoy Movie Vibes on the Islands

Read The Story
Four Seasons Resort and Residences Puerto Rico opened in November 2025.

Review: Four Seasons Resort and Residences Puerto Rico

Read The Story
Clients visiting Nevis can tour Alexander Hamilton’s birthplace.

Ahead of America’s 250th, Clients Can Explore Hamilton’s Caribbean Roots in Nevis

Read The Story
The Caribbean Travel Marketplace took place May 12-15.

At Caribbean Travel Marketplace, the Region Moves From Recovery to Strategic Growth

Read The Story
Hadco Experiences was founded in 1992.

Review: Hadco Experiences in Trinidad and Tobago

Read The Story
Hurricane season highlights the importance of smart planning and awareness as weather becomes a top concern for Caribbean vacationers.

Here's How Travel Advisors Navigate Hurricane Season in the Caribbean

Read The Story
South Bank Turks and Caicos is centered around the island's tranquil lagoon.

Review: South Bank in Turks and Caicos

Read The Story
In Aruba, Queen Beatrix International Airport introduced updated screening procedures.

How to Prepare Clients for a Hassle-Free Entry and Exit Experience in the Caribbean

Read The Story
Villa Saba is perfect for upscale travelers looking for privacy and space.

New and Notable Luxury Accommodations in the Caribbean

Read The Story
TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2026 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here