American Express Travel named Cruise Planners as Representative Travel Agency of the Year for 2010 during its annual American Express U.S. Representative Network Conference in Phoenix, Ariz., held Sept. 26-29. Every year, the honor is given to the travel agency that best represents the American Express Travel brand in customer advocacy, business development and innovation.
Michelle Fee, CEO and co-founder of Cruise Planners, accepted the award from Ellen Bettridge, vice president of the American Express U.S. Retail Travel Network, during a special presentation at the conference.
“Cruise Planners continues to impress us with its forward thinking, groundbreaking technology and marketing initiatives and unique shared-success model,” said Bettridge. “The company is extremely deserving of the Representative Travel Agency of the Year award, and we are fortunate to have Cruise Planners as a part of our distinguished Network.”
“To be recognized as agency of the year by American Express is an absolute honor for us because that is the goal of each home-based agent across the U.S.” said Fee. “We are proud of this award and look forward to another successful year of partnership with American Expres
