TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video
  • Wave Winner Videos

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Kenneth Shapiro // (c) 2013 Kenneth Shapiro
Kenneth ShapiroSVP/Content Director of the Retail Group

Share

  1. Home
  2. Industry Insight
  3. Opinion

Editorial: Celebrating Travel Advisor Innovation After a Challenging Year

Mar 08, 2021

It has been about a year since our world was turned upside down by the pandemic, and travel came to a halt. For this issue, the editors asked themselves how TravelAge West should acknowledge this grim anniversary. We could have focused on the immense tragedy of lost lives, destroyed businesses and a travel industry that continues to suffer. We could have also talked about the hope we have seen in recent weeks as the vaccine continues to be distributed across the country. (According to the latest Longwoods International tracking study of American travelers, 80% of respondents have travel plans over the next six months.)

But what we chose to highlight instead are a few of the silver-lining efforts that have inspired us. In this issue’s cover story (“When Life Gives You Lemons"), we profile eight advisors who have spent the past year creating new travel businesses. These endeavors have the potential to not only have a big impact on the industry, but to directly help other agents, too.

These advisors are representative of the scores of agents throughout the industry who — when faced with exceptional circumstances and all the reason in the world to quit — dug deep within themselves and used their entrepreneurial spirit to take positive action. This generation of advisors has learned the hard way how important resilience and community are in business.

This generation of advisors has learned the hard way how important resilience and community are in business.

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

“How connected we have become as a travel industry during this time has been the overlying silver lining of it all,” said Chelsea Martin, one of the advisors featured in the story. “It has also been incredible to see some of the innovations that have come out of the pandemic.”

Of course, we may be dealing with the effects of COVID-19 for a long time to come, but there is no doubt that we have adapted to a new reality — and no matter what comes next, we will adapt to that, too. More than ever, people want to feel connected to the world at large, and travel is the best way to do that. And that’s a truth that will ultimately see us through any dark times ahead.

Tell Us What You Think! forum

Related Content

The Top COVID-19 Recovery Travel Trends in Hotel, Cruising and Air

The Top COVID-19 Recovery Travel Trends in Hotel, Cruising and Air

  • Most Read
  • Most Shared
  1. Where to Experience Dia de los Muertos in Mexico in 2026
  2. 5 Future Leaders to Watch List, 2026
  3. Here Are All the Fall Travel Trends for 2026
  4. What Is City-Maxxing? Here's What to Know About the New Travel Trend Created by the Ultra-Rich
  5. Who is Leah Talactac, Viking’s New President and CEO? Here’s Her First Interview in the New Role.

From Our Partners

More From TravelAge West

According to new Need to Know research, travel advisors are regularly looking for educational opportunities.

Travel Agents Value Continuing Professional Education

Buzzy evening events at Hotel del Coronado and the San Diego Air & Space Museum allowed for organic networking.

5 Things We Learned at Signature Travel Network’s 2025 Owner’s Meeting

Trafalgar River Cruises is among the brands benefiting from the updates.

TTC Tour Brands Overhauls Groups Program

Atlas Ocean Voyages is among the many cruise lines offering Black Friday and Cyber Monday deals this year.

Here Are the Black Friday and Cyber Week Cruise Deals for 2025

Clients can take advantage of these limited-time offers for their next adventure.

All the Black Friday Travel Deals You Need to Know

Melissa DaSilva, deputy CEO and chief sales officer of TTC Tour Brands

Industry Q&A: Melissa DaSilva, Deputy CEO and Chief Sales Officer of TTC Tour Brands

Why Affinity Groups Are a Growth Engine for Advisors

Why Affinity Groups Are a Growth Engine for Advisors

Advisors will have the chance to visit Peru on a Trafalgar fam trip.

TTC Tour Brands Announces Second Tour Week Following Success of March Debut

Data collected by travel app Going suggests there are a few ways to save on air travel this summer.

These Summer Airfare Trends Are Great for Deal-Seeking Travelers

More Stories Like This

Editorial: Why It’s Worth Traveling to Less-Visited Destinations

Editorial: Why It’s Worth Traveling to Less-Visited Destinations

Read The Story
Holiday airfares are hitting a 10-year high, but there are ways for travelers to maximize the potential for savings.

Holiday Travel Fares Are Hitting a 10-Year High

Read The Story
To reduce costs, travelers are choosing to stay within the U.S. or travel in off-peak periods.

MMGY Research Shows Travel Intent Is Strong, but the U.S. Market Is Increasingly Divided

Read The Story
Karen Morales, founder of Joyward Travel and Fora Accessibility Program Lead, is an accessible travel expert.

There Is No ‘Best’ Accessible Travel Destination — Only a Best Fit for Each Client

Read The Story
Editorial: Adventure Travel Is More Mainstream Than You Might Think

Editorial: Adventure Travel Is More Mainstream Than You Might Think

Read The Story
Editorial: What the OTA Era Can Teach Travel Advisors About AI

Editorial: What the OTA Era Can Teach Travel Advisors About AI

Read The Story
Some families see travel as an educational opportunity.

Why Taking Kids Out of School to Travel Is Becoming More Mainstream

Read The Story
Agentic AI tools may pull together travel ideas and inspiration, but not all travelers are ready to trust results when it comes to final payment.

Agentic AI Interest Is Up, But Trust Is Middling

Read The Story
Digital itineraries and detailed communication help clients feel prepared, informed and supported throughout their travels.

7 Ways to Empower Clients Through Wrap-Up Documents

Read The Story
Editorial: The Secret to Winning Clients in the Age of AI

Editorial: The Secret to Winning Clients in the Age of AI

Read The Story
TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2026 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here