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Marty Wentzel // (c) 2012 Marty Wentzel
Marty WentzelContributing Editor, Hawaii

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Q&A 11-24-2005

Nov 24, 2005

Q: Your marketing tag line is Hawaii’s Most Enticing Island. How did you come up with that?
A: Previously, the line read Hawaii’s Most Exclusive Island. Travel agents told us that it wasn’t a very user-friendly phrase because it didn’t welcome the visitor. In 2004, I sat down with our board of directors and we decided that the best word for Lanai is enticing.

Q: Why is it enticing?
A: We entice our visitors with our rural lifestyle, two luxurious resorts, one significantly historical hotel, abundance of activities and aloha spirit.

Q: What type of clients are best suited for visiting Lanai?
A: Lanai appeals to people who want to take a vacation from their vacation, whether they’re romance travelers, golf enthusiasts, families, eco-adventurers or adventure travelers. It’s also great for small, intimate groups.

Q: What advice can you give travel agents to help them sell Lanai to their clients?
A: Tell your clients there are two ways to visit Lanai. By air from Honolulu, it takes just 30 minutes to get here. By sea from Lahaina, Maui, a 45-minute Expeditions ferry ride costs just $25 per person per way, and Expeditions offers agent commissions on day packages to Lanai.

Q: Now that your two luxury resorts are under Four Seasons management, how will that change the visitor industry on your small island?
A: I don’t anticipate any changes at all. Visitors who have opened their hearts to Lanai’s way of life will continue to return, time after time.

Q: What else is new on Lanai besides the introduction of the Four Seasons brand?
A: That’s pretty much it. The addition of Four Seasons will be our “What’s New” for some time. Lanai likes to perfect its craft before launching into the next program.

Q: How will you promote Lanai in 2006?
A: The Lanai Visitors Bureau is embarking on a new marketing focus called Lanai Island Activities. We’ll be teaching potential visitors about the many activities we have to offer, along with our range of dining, shopping and accommodations.

Q: What’s your personal favorite activity on Lanai?
A: I enjoy Lanai Pines, where you can make like Annie Oakley while shooting an environmentally-friendly clay with a 20-gauge shotgun. Then you can try your hand at the air-rifle gallery, just like when you were a kid at the carnival, and finish by shooting archery. The course was created in an existing ironwood forest, a beautiful setting.

 

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