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Lisa JenningsContributing Writer

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  1. Home
  2. Travel
  3. Tour Operators

Back on the Bus

Mar 12, 2003

With more American travelers staying closer to home, domestic motorcoach-tour operators are hoping to capitalize on the favorable trends.

In these uncertain times, travelers who may feel a bit nervous about getting on a plane, may not be as hesitant about getting on a bus.

Sorry, make that a “motorcoach,” as tour operators prefer to call the somewhat more luxurious vehicles used today.

Most have many of the same amenities found on planes: reclining seats, restrooms and even lounges. And some tour operators are also adding other perks: newspapers; snacks and beverages; computer hookups and televisions on their coaches.

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And the motorcoach vacation products now available are also becoming more enticing especially to baby boomers, who may never have considered a motorcoach tour before.

“Motorcoach tours are the shining star right now, especially those that don’t involve flying,” said John Stachnik, president of Mayflower Tours based in Downers Grove, Ill. “Anything safe and sensible is doing well.”

Peter Pantuso, president of the American Bus Association, said that rising fuel prices are encouraging people to look at motorcoach travel one of the most fuel-efficient modes of transportation.

“Motorcoach travel is popping to the top of the list, based on value,” he said. “It’s cost-effective in terms of moving people.”

While escorted motorcoach tours have traditionally aimed for the 50-plus market, tour operators now say that they are seeing more multigenerational families traveling together.

“The grandparents are taking the grandkids to D.C., and that sort of thing. It’s not unusual to have a tour with all ages on it, from 80-year-olds to 8-year-olds,” said Scott Nisbett, executive director of sales, marketing and customer service for Globus and Cosmos.

Many tour operators are also designing itineraries that give travelers more freedom or, as one tour operator called it, “organized independence.”

“Groups may be traveling to a destination together, but they’re doing different things when they get there,” said Pantuso.

The hot destinations for motorcoach vacations haven’t changed much over the past few years. The top choices: Branson, Mo., New York City, Washington, D.C., Chicago, Las Vegas, Los Angeles and Toronto. And there is renewed interest in national parks in the West.

“Our Yellowstone program is doing better than it ever has,” said Stachnik. “People are saying it’s a good time to see the mountains.”

And travelers don’t necessarily want to go for a whole week, said Stacey Walberg, marketing director for Anderson Coach & Travel, Greenville, Pa. At Anderson, one-day trips have become very popular from their “Father’s Day Outing” to a Canton, Ohio car show, to Niagra Falls, said Walberg.

Still, she said, the company’s 29-day tour of Alaska is still very much in demand.

Reporting a 10 percent increase in North American business last year, and reduced revenues in Europe, Collette Vacations has beefed up domestic tours with several new programs.

One of them is a partnership with Smithsonian Journeys, called Travel Adventures, which includes not only destinations around the world, but also eight itineraries in the U.S. and Canada.

With these value-priced tours, the focus is education. In addition to information on the destination provided by Collette’s tour managers, travelers are also accompanied by a Smithsonian expert.

This year Globus launched its “Open Doors” program in Canada and the U.S., tours that offer travelers unique experiences they couldn’t get on their own. For example, one Canadian itinerary includes lunch with an Olympic athlete. And on a tour of Los Angeles, travelers can participate in an acting class at the Stella Adler Academy of Acting.

Not all Globus tours involve motorcoach travel, but those that do, are drawing a new demographic: New Americans.

“We’re seeing people who come from Asia or South America, who want to see their new country,” he said.

“The most successful tours are the ones where people don’t even remember where they were, but they just had one heck of a good time,” said Stachnik.

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