TravelAge West
Intel and Insights for Today's Travel Advisor

Explore TravelAge West

Destinations

Back
  • Africa & Middle East
  • Asia & South Pacific
  • Caribbean
  • Central & South America
  • Europe
  • Hawaii
  • Mexico
  • USA & Canada

Travel Types

Back
  • Family
  • Adventure
  • Cruise
  • River Cruise
  • Tour Operators
  • Luxury
  • Hotels
  • Culinary
  • Romance
  • Wellness
  • Sustainability

Directories

Back
  • Hotels
  • Cruise

Interactive

Back
  • Click & Win
  • Geo Quiz
  • Slideshows & Video
  • Wave Winner Videos

Professional Development

Back

Industry Insight

  • Business Features
  • Interviews
  • Events
  • Opinion
  • Tech
  • Podcasts
  • Coronavirus and Travel
  • Need to Know Research

Education

  • Certifications
  • Digital Guides
  • Fams
  • Thought Leadership
  • Advertiser Spotlight
  • Webinars
  • Quick Q's

Events

  • Global Travel Marketplace
  • GTM West
  • WAVE Awards
  • GTM by Northstar

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

Search TravelAge West

Clear Field
Marty Wentzel // (c) 2012 Marty Wentzel
Marty WentzelContributing Editor, Hawaii

Share

  1. Home
  2. News
  3. Industry Interviews

Travel Agent Talk: Rhonda Shumway

Dec 31, 2014
TATMaui_FEATURE
Shumway recommends visiting historic sights in the town of Lahaina. // © 2014 Thinkstock

When travel agent Rhonda Shumway was a young girl, her grandparents would regale her with stories and slideshows of their vacations from around the world. Ever since then, Shumway has been enthralled with travel, which she calls “the best education possible.”

With her father Bob Holmes, Shumway started TerraMar Travel in 2000, and together, they continue to manage and run the Southern California-based agency. Her destination specialist credentials run the gamut, from Hawaii and all of its major islands to Australia, Tahiti, Fiji, France and a variety of cruise lines.

Shumway thrives on helping clients learn about the different cultures and people of the world during their travels. Here, she reflects on ways that visitors can experience the unique culture of Maui.

Why is Maui a great destination for exploring Hawaii’s culture?  
Maui makes it easy to discover the rich culture and heritage of the Hawaiian Islands. Visitors can experience it everywhere — from Iao Valley in central Maui where royalty once fought for the right to rule the island, to Lahaina, the former capital of Hawaii that is ripe with historic sites.   

Get Us in Your Inbox

I accept the T&C and Privacy Policy.

How can a cultural tour or experience enhance a client’s visit to Maui?
Today’s visitors want to relate to the place they visit. Often, they are looking for something that is hard to describe, something that will bring them back again. A cultural tour helps visitors understand how Maui was formed, how people used to live and, in some cases, how they still live. It makes a connection to the visitor, sometimes emotional and sometimes educational.   

What Maui cultural activities do you like to recommend to clients?
A luau is always a great cultural experience with its authentic music, dance and food, and some also present traditional Hawaiian games and crafts. On the road to Hana, I recommend visiting Piilanihale Heiau, Hawaii’s largest intact “heiau” (ancient place of worship). It is a little off the beaten path but definitely worth a visit. The town of Hana itself harks back to yesteryear, with many of the old Hawaiian ways still practiced there.  

Do you have any favorite Maui hotels that excel in sharing the culture with their guests?
Many of the island’s hotels offer cultural experiences and activities such as hula and ukulele lessons, arts and crafts, live music and cultural discussions and activities. That said, Kaanapali Beach Hotel does a particularly good job of sharing the culture. Its staff has been highly trained so that guests are offered an authentic Hawaiian experience throughout the property. 

Do you see any new trends in terms of cultural travel to Maui?
I’m finding that visitors want to give back to the destination through cultural experiences. They want to understand the place they visit and do something to help the community while there, from learning and practicing music and dance to clearing fields of invasive plants. The more that travel agents can talk about the cultural elements of Maui, the better they can add a special feeling to their client’s vacation.

The Details

TerraMar Travel
www.terramartravel.com

Tell Us What You Think! forum

  • Most Read
  • Most Shared
  1. Top Summer Travel Trends for 2026
  2. Carnival Glory and Carnival Magic Return to Service After Upgrades
  3. The 10 Best Luxury Golf Resorts in California
  4. Why Advisors Are Booking More Air
  5. 5 Southern Italian Beach Towns Beyond the Amalfi Coast

From Our Partners

More From TravelAge West

The event gathered more than 1,000 buyers and 2,900 exhibitors.

Mexico Travel Trends and Hot Topics at 2026 Tianguis Tourism

Resting inside the catacombs at the Basilica of St. Patrick’s is a who’s who of prominent New Yorkers.

Review: Catacombs by Candlelight, a Unique New York City Tour

InterContinental Halong Bay Resort offers front-row views of the UNESCO World Heritage Site.

Review: InterContinental Halong Bay Resort

MSC World Asia will debut in late 2026.

Ship Preview: MSC Cruises’ MSC World Asia

Hadco Experiences was founded in 1992.

Review: Hadco Experiences in Trinidad and Tobago

Puerto Vallarta has expanded their options for the LGBTQ+ community.

Puerto Vallarta’s Evolution as an LGBTQ+ Vacation Destination

Hawaiʻi Loves Travel Advisors

Hawaiʻi Loves Travel Advisors

Webinar | Watch Now

Maratea is sometimes referred to as “the city with 44 churches.”

5 Southern Italian Beach Towns Beyond the Amalfi Coast

MSC Cruises is among the lines with sailings that have been affected by the conflict.

Tracking Middle Eastern Cruise Interruptions Amid the Current Conflict

More Stories Like This

Natalya Leahy is CEO of Lindblad Expeditions Holdings, Inc.

Natalya Leahy Shares What's on the Horizon for National Geographic-Lindblad Expeditions

Read The Story
Aurora’s fleet includes three purpose-built expedition ships.

As Aurora Expeditions Turns 35, David Tanguay, Head of Global Sales, Shares Its Vision for Responsible Growth

Read The Story
Robert Castro, Scenic Group’s vice president of marketing

All the Details on Scenic Group’s New Loyalty Program

Read The Story
Mike Petterson, founder of Villa Vie Residences

A Look at Residential Cruising — And How Travel Advisors Can Get in on the Action

Read The Story
Lauren Scheffer, luxury food allergy travel agent for Food Allergy Getaways

This Travel Advisor Has Built a Business Around Planning Food-Allergy-Friendly Travel

Read The Story
Siringit can help advisors plan seamless Tanzania safari trips.

What to Know About Siringit Collection’s Safari Offerings in Tanzania

Read The Story
The brand’s first ships, Trafalgar Reverie and Trafalgar Verity, will begin sailing Europe in 2027.

What to Expect From Trafalgar River Cruises, According to Damien O’Connor, Vice President, River Cruise

Read The Story
Phil Cappelli has been appointed CEO of Avoya Travel.

As Avoya's New CEO, Phil Cappelli Promises Continuity

Read The Story
The 100% business-class plane will offer just 26 seats, making early bookings a must.

A Sneak Peek at Air Tahiti’s New Business-Class Flights

Read The Story
Alex Sharpe, CEO of Signature Travel Network, shared business updates at the company’s recent Annual Conference.

Why Signature’s Alex Sharpe Thinks It’s Time for Advisors to Differentiate Themselves

Read The Story
TravelAge West

About TravelAge West

  • About Us
  • Contributors
  • Sales Team
  • Contact Us
  • My Profile
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Data

Advertise

  • Advertise With Us
  • Write For US
  • Media Kit
  • Upload Ad Material
  • Digital Ad Specifications
  • Reprints
  • Subscribe to Print

Stay Connected to TravelAge West

Get Us in Your Inbox

I accept the T&C and Privacy Policy.


Northstar Travel Group

Northstar Travel Group

  • Travel Weekly
  • Travel Weekly Asia
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec
  • Meetings & Incentives
  • Travel Technology
  • Corporate Travel
  • Hotel Investment
  • Data Products
  • AGENTatHOME

Copyright © 2026 Northstar Travel Media, LLC. All Rights Reserved. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000

Load Carousel Here
Load Video Here