Quark Expeditions has introduced a new feature called "Manage My Client's Booking" to its Partner Portal, allowing travel advisors to process client payments online without contacting the company's sales team.
The self-service tool enables advisors to make payments on behalf of clients, update guest details and purchase add-ons at any time through the portal. The feature is designed to streamline transactions between agencies and their clients while reducing the need for internal sales support.
"We're thrilled with the updates as they have helped streamline agency-client transactions and reduce dependency on internal sales support," said David Marathakis, senior director of the Americas, groups and charters at Quark Expeditions. "Our goal is to continually update and upgrade the Partner Portal, making the process more efficient for sales agents and advisors."
The company has also added travel protection for US-based clients, which can be booked through the new tool. This addition provides advisors with more commission opportunities.
The feature is available exclusively through the Quark Expeditions Partner Portal, which provides travel advisors with AI-based support, custom marketing resources and PolarPRO training.
Editor’s Note: This article was generated by AI, based on a press release distributed by Quark Expeditions. It was fact-checked and reviewed by a TravelAge West editor.
