Years ago, Paris-based Club Med introduced the concept of
all-inclusive vacationing to the world, giving rise to a host of
competitors. A healthy, competitive environment makes it necessary
for a company to stay on top of and introduce the trends that drive
its business. Club Med is no exception, as you will read in our
cover story (see page 10).
And talk about all inclusive! We received the letter below
regarding a cruise put together for a group of clients with special
needs. Princess Cruises is applauded for going the extra mile to
ensure that each of its passengers enjoyed a wonderful time at
sea.
