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The Mission Inn Hotel & Spa in Riverside, Calif., has appointed Shannon Walters director of group sales. Walters brings more than a decade of sales management experience to The Mission Inn and will oversee the group and business travel sales team to further strengthen relationships with existing clients and lead the team in strategic new account development.
“Shannon has an impressive sales management background, a passion for customer service and a can-do attitude,” said owners and keepers of the inn, Duane and Kelly Roberts. “Her in-depth knowledge of the industry and Los Angeles market make her the perfect candidate to lead our talented group and business sales team.”
Before joining The Mission Inn, Walters served as the senior sales manager at Los Angeles’ Pacific Palms Hotel & Conference Center where she was responsible for new business development, handling new business technology and mentoring and training sales managers.