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Viking Unveils New Travel Advisor Portal

Aug 02, 2024
Cruise  Travel Agents  
AdvisoratComputer_2
Advisors can use a new portal feature to download quotes for clients.
Credit: 2024 lordn/stock.adobe.com

Viking has revealed an updated Travel Advisor Portal. The new platform aims to provide travel advisors with enhanced tools and resources for selling Viking's river, ocean and expedition cruises.

The revamped portal offers features designed to streamline the booking process and improve marketing capabilities. Travel advisors can now access marketing content and assets for creating co-branded websites, as well as utilize the Travel Advisor Academy for product education.

"For 27 years, curious travelers have explored the world in comfort with Viking, and one of the reasons we have enjoyed success is because of our relationships with travel advisors,” said Torstein Hagen, chairman and CEO of Viking. “We have always had some of the most trade-friendly policies, including our history first and only major cruise line with no NCFs. This new and improved portal is the latest step in our effort to be the best business partner for travel advisors."

RELATED: A Look at Viking’s Latest Offerings, Including Cruises in China

Key enhancements to the Travel Advisor Portal include an intuitive search function allowing advisors to find itineraries by city, port, month or date range across multiple cruise types; a new offer code search feature to locate and book qualifying sailings; a booking dashboard that sorts bookings by upcoming payment deadlines; the ability to search for bookings by guest name and filter by booking status; interactive room selection across all stateroom categories; integration of Air Plus bookings earlier in the online booking process; and an eQuote feature for downloading or printing quotes for clients.

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These updates are part of Viking's ongoing efforts to support its travel advisor partners and improve the overall booking experience for both advisors and their clients.

Editor’s Note: This article was generated by AI, based on a press release distributed by Viking.

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