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One of the newest Las Vegas products that travel agents can pitch to their clients is actually a longtime landmark: the Tropicana Las Vegas.
Thanks to its nearly-completed $180 million transformation, the 1957 classic is lighting up the Vegas strip with its South Beach vibe and one-of-a-kind guest rooms, entertainment, dining and service.
Travel agents have plenty to sell as a result of the Tropicana turnaround. For starters, every accommodation in the 1,375-room resort now features a casually elegant tropical decor with plantation shutters and bright, fresh furnishings.
Guest room beds are super-comfortable with their ultra-plush mattresses and 300-thread-count linens, and clients can enjoy such niceties as 42-inch flat-panel plasma TVs and wireless Internet.
Stellar Line-Up of Shows
The renovated Tropicana is turning heads as it takes its entertainment offerings to a new level. On May 23, 2012, it debuted the Laugh Factory Las Vegas, a new comedy club. Joining famous locations in Hollywood, Long Beach and Chicago, the Laugh Factory Las Vegas boasted a star-studded grand opening headlined by movie and TV star Paul Rodriguez as well as comic actor and juggler Ron Pearson.
Speaking of luminaries, the hotel is currently hosting a 12-week run of Dancing with the Stars: Live in Las Vegas, a scintillating production based on the ABC hit series. Performing in the show are favorite alums from past seasons including Carson Kressley, Joey Fatone, Kyle Massey, Sabrina Bryan, Tia Carrere, Dmitry Chaplin and Lacey Schwimmer. The show runs through July 7, 2012.
Meanwhile, after a five-month closure, the hotel’s Las Vegas Mob Experience recently reopened as the Mob Attraction Las Vegas. Through upgrades to audio visual equipment and special effects, the setting is part show and part museum as it takes guests into the world of organized crime, complete with live character actors and illusions of celebrity gangsters.
Rounding out the hotel’s live shows is Recycled Percussion, featuring the winning act from NBC’s America’s Got Talent and plenty of high-energy audience participation.
Meals, Massages and Round-the-Clock Beach Parties
As part of its reinvention, the Tropicana has added several new eateries, including Bacio by Carla Pellegrino, a celebrity chef revered for her authentic Italian fare. Open since May 2011, Bacio was recently named one of the top ten new restaurants in Las Vegas by the renowned Gayot travel guide.
Biscayne Steak, Sea and Wine, which is approaching its second anniversary, continues to receive high ratings on TripAdvisor for such menu specialties as aged Angus beef, fresh seafood and lobster bisque as well as its 200-bottle wine list.
Other Tropicana restaurants include Beach Cafe, open 24 hours a day and serving breakfast, lunch and dinner. In addition, there’s an upbeat food and drink court called South Beach Marketplace; while there, don’t miss the Naked Spoon, a hard-to-resist yogurt and gelato shop.
The hotel has also spiffed up the hotel’s casino, which feels refreshingly clean, bright and inviting; and introduced Glow, a classy full-service spa and fitness center.
One last Tropicana project awaits completion, and it promises to be worth the wait: Bagatelle Beach and Nightclub, a day- and night-time hotspot occupying two acres of pools, decks, waterfalls and lush landscaping. Watch for it to open in Summer 2012.
During daylight hours, Bagatelle will provide cabanas and daybeds for lounging, DJ sets and live entertainment, Mediterranean dining and fun-in-the-sun activities like bocce and volleyball. Come nightfall, it will present poolside dining, the occasional dinner-and-a-movie and access to a new full-service indoor nightclub. On weekends, clients can indulge in the champagne-fueled Bagatelle Brunch.
Superior Service for Agents and Clients Alike
To help travel agents book the new Tropicana, hotel officials are standing ready with a variety of resources.
“We provide our travel professional friends with the tools they need to sell the new Tropicana Las Vegas, like creating their own travel agent web page, alerting them to great room offers, sending out monthly newsletters and email blasts, and providing special commission offers,” said Donna Marcou-Stafford, vice president of leisure sales at Tropicana Las Vegas.
To encourage travel agents to experience the new product firsthand, Marcou-Stafford and her team have come up with an exclusive agent package starting at $75 per night, including best-in-class accommodations, two-for-one show tickets and VIP check-in.
One thing that hasn’t changed at the new Tropicana is the stellar service. For instance, a guest’s child left her new shoes in the room upon check out, and when housekeepers looked for them later, they were nowhere to be found. In response, a staff member bought new shoes to send to the child, most likely creating a client for life.
“We hope that our guests will have an unforgettable experience here and create lasting memories of an incredible vacation,” said Marcou-Stafford. “We offer an emotionally engaging resort that guests will want to revisit year after year.”