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Beach Palace Resort
In the morning, we attended a seminar led by Lourdes Garcia, the supervisor of sales in the US and Canada. She taught us why Palace resorts rank above other all inclusive options. Some of the included features in all Palace properties:
24 hour room serviceRooms for physically challenged (ADA compliant)Free, unlimited phone calls to the US, Canada and MexicoAdmission to Wet & Wild water park with transportation and food and beverages within the parkChildren’s rates: under 4 years are FREE and rates are available for 4-17 years olds year roundUnlimited a la Carte dining, without reservationsIncluded tours to archeological and tourism sites
Aventura Spa Palace
The most unusual resort we visited was Xpu-Ha Palace. This is a family resort, and one Palace’s smallest properties at 144 rooms. The units are two stories, and the top floor roof is a soaring thatched style, like Fijian bures. The property itself is like a jungle zoo, with areas for different animals, such as monkeys and deer. On site experts are available to answer your questions about the animals. A large kid’s pool play area is available, as well as kayaks are for use in the inlet. There is a small beach but it isn’t very smooth or sandy for swimming. The property is quite spread out but there are “bus stops” throughout and golf carts will take you where you wish to go, operating frequently. The sound of birds singing can be heard all through the property.
Xpu Ha Palace
I was impressed with many things I saw Palace resorts doing. First, they have very satisfied employees. They have a two year wait for jobs! Employees are fed well on the job, are given transportation, and are provided education for themselves and their children. They are treated as family. The second thing I really liked was that they respect the environment. They have a recycling program and the funds generated by this program go towards an employee foundation. This foundation provides help in many ways, one of which is paying a large medical bill if the need arises. The third thing I really liked was the emphasis on cleanliness. It was apparent everywhere, in rooms, bathrooms, the kitchen, lobbies. I wish my house was that clean.
Why recommend Cancun to your clients? It has beautiful Caribbean water and sand, and friendly people. It has history to explore in many different Archeological sites, and it has many, many activities available. The food is wonderful. Palace Resorts offers a very good value and your clients will come back happy and ready to go again.